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Empire BlueCross BlueShield HealthPlus

Empire BlueCross BlueShield HealthPlus

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139 Centre St, New York, NY 10013, USA Get Directions

4.5

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ABOUT   Services Excellence Summary

Through the process, we will support your medical needs. We work with many doctors to make it easy to get treatment. Our NurseLine service provides immediate, free medical advice in over 170 languages 24 hours a day. We can speak with you in person at any of our Community Service Centers.

 

SUMMARY   Reviews Summary

Reviewers constantly praise Lisa for her outstanding service, with numerous compliments on her professionalism, patience and her readiness to go beyond her duty to assist them. They emphasize the benefit of her irreplaceable service that has helped them to solve various issues, including obtaining the best plans, changing providers, and getting insurance for different family members at every phase. The usage of the term "nice" or "friendly" is minimal in the reviews, but they appreciate that the assistance is pleasant. They are excited about her expert knowledge and are grateful for her effective communication, which made them feel comfortable and valued throughout the process. Every review indicates that they got value more than expected. The data also confirms a high customer satisfaction rate and recommends her exceptional service. Therefore, reviewers generally appreciate Lisa's hard work and focus on excellent service.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (4)
very helpful (2)
recommend (2)
highly recommend ... (2)
very professiona ... (2)
extremely satisf ... (1)
amazing work (1)
very friendly (1)
good service (1)
great job (1)
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Cons
terrible custome ... (1)
Empire BlueCross BlueShield HealthPlus Reviews: 23. Average Rating: 4.5
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