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Ground Support Cafe

Name: Ground Support Cafe
Address: New York, US
Telephone: +12122198722
Rating: 4.3654

104 reviews

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+12122198722

Open 7:30 AM-6:00 PM now

399 W Broadway, New York, NY 10012, USA Get Directions

coffee house Best Coffee Houses in United States Best Coffee Houses in New York

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ABOUT Services Excellence Summary

When Ground Support was launched in 2009, the aim was to serve SoHo with a New York City full-service cafe and roastery. We have achieved a great deal since then and now serve the whole SoHo community and beyond. All of our sandwiches are produced fresh plenty of times per day, using the best ingredients that we can locate. Our coffee is freshly roasted weekly after being carefully sourced from growers or producers worldwide. Our obsession is to fuel, feed, and greet people every day.

SUMMARY Reviews Summary

In general, the café has garnered positive feedback, with the majority of customers raving about the coffee, saying it's some of the best in NYC, the staff, and the overall welcoming atmosphere. Many also commend the various vegetarian meal choices, such as the avocado bagel and walnut cake, which are a favorite. Some have commended the food's freshness and prompt preparation, which was advantageous for quick bites. The communal tables and accessibility to facilities like power outlets and Wi-Fi make it a suitable spot for remote work. Most of the patrons are awed by the service's speed and efficiency, which sets the café apart from competitors. However. At peak times, the café is more crowded and this may lead to longer wait times, though the service is unaffected. Customers can be very positive about the café experience and highly suggest it for a pleasant hangout session or quick work.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (5)

highly recommend ... (2)

friendly staff (2)

highly recommend ... (2)

recommended (2)

great place (2)

very friendly (2)

love this place (2)

staff is amazing ... (1)

definitely be ba ... (1)

Cons

overpriced (2)

go elsewhere (1)

slow (1)

expensive (1)

uncomfortable (1)

not friendly (1)

dirty (1)

upset (1)

rude (1)