Our founder, Jorgen Jorgensen, a Norwegian outdoors enthusiast, began searching for outdoor gear that would perform well in the harsh terrain of Norway. He made small innovations, including canvas backpacks, cotton clothing, and leather straps. But it was Jorgen's spirit of perseverance and innovation that launched Norrøna onto its present course. Jorgen founded Norrona in 1929, and his family has since been pioneers. Our philosophy has been tested in Norway's harsh environment, but it has been successful. Our generation is still inspired by our predecessors to solve problems with design. Nature is our laboratory, and craftsmanship is our passion, so our fourth-generation children can know what it's like to survive below zero. 90 years later, Norrona continues to be a family business based near Oslo, Norway, with a long history in the mountains. The traditional mountain lifestyle has expanded. We use design-bred innovation to challenge ourselves to provide you with top-quality, weather-resistant gear that meets all your outdoor needs
Reviews Summary
The company's feedback emphasizes the fantastic experience customers get when they shop at the store. The reviews commend the to-notch products available and the highly trained staff who are always ready to provide important information. Customers have commented that the service is efficient, and the shopping experience is extraordinary. The store has a friendly and inviting dynamic that draws customers back for more shopping. The reviews also make it clear that the clothing is of excellent quality and service top-notch, with one reviewer saying they had a jacket delivered overnight, which is exceptional. The enthusiast and tall buyers appreciate that the store is a step above the outdoor gear at Arcteryx and, which has unique European designs and vibrant colors. The only downside to the shop is that they do not have any sales. However, most of the reviews encourage customers to shop at the NYC store.
Frequently asked questions
7 questions
What do Norrøna Flagship Store New York clients say about the shopping experience?
Customers frequently praise the knowledgeable and friendly staff, highlighting their excellent service and product advice. Many reviewers mention a positive atmosphere and the helpfulness of team members like Kathleen and Conner, making it a great place to shop.
Does Norrøna Flagship Store New York offer personal shopping assistance?
Yes, they provide personal shopping assistance as part of their shopping experience services, ensuring customers receive tailored help in finding the right outdoor gear.
How does Norrøna Flagship Store New York handle product exchanges?
The team at Norrøna Flagship Store New York offers product exchanges as part of their customer service, helping ensure that customers are satisfied with their purchases.
Can I find outdoor clothing at Norrøna Flagship Store New York?
Yes, they specialize in outdoor clothing, offering a range of jackets, pants, and shirts designed for various outdoor activities and weather conditions.
What kind of customer service can I expect at Norrøna Flagship Store New York?
Customers report outstanding customer service, with staff being described as extremely helpful and knowledgeable about the products, ensuring a satisfying shopping experience.
What makes Norrøna Flagship Store New York stand out among camping stores?
Norrøna is noted for its high-quality outdoor gear, Scandinavian design, and a strong commitment to customer service, making it a top choice for outdoor enthusiasts in New York.