Central to The Sill's ethos is the belief that plants make people happier and healthier. This guiding principle has been The Sill's foundation for the past six years.
I started The Sill when I was 26 in a tiny Chinatown walk-up in New York City. I set up shop in a borrowed office space before graduating to my first grown-up apartment—hey, we're all about plant puns here. It's fitting because that first apartment was pretty barren. I suppose you could call me homesick. I was told to buy a few houseplants by my mother, an immigrant who kept in touch with her Filipino culture by gardening. Who knew that my family's love of plants would turn into The Sill, a small but mighty business?
Reviews Summary
The Sill has received high praise from many reviewers. Customers have reported that their service staff is both friendly and knowledgeable, with storefront visits enabling visitors to speak about staff members and the real experience with their plants. The plants themselves are high quality and diverse, and customers have praised their long-term health, often noting that a plant has lived them for numerous years. Other buyers praised the website for its low prices, with many small and medium plants priced at $10 to $20. Some customers appreciated how shipping plants as gifts made recipients happy and how The Sill shipped them proficiently. Potential customers should know that The Sill has physical stores where they may receive excellent service and high-quality plants.
Frequently asked questions
7 questions
What do The Sill - Lower East Side clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, highlighting their helpfulness in plant care and selection. Many mention the excellent customer service, with specific staff members being noted for their attentiveness and support during visits.
Does The Sill - Lower East Side offer plant care services, and how do customers feel about them?
Yes, they provide plant care services including repotting, pest inspection, and plant health consultations. Reviewers appreciate the thoroughness and expertise of the team, often mentioning how helpful they are in maintaining plant health.
Can I get assistance with plant selection at The Sill - Lower East Side?
Absolutely! They offer in-store assistance, and many customers have noted the staff's willingness to help with selecting the right plants for their needs, making the shopping experience enjoyable and informative.
What types of plants can I buy at The Sill - Lower East Side?
The Sill offers a variety of plant sales, including small to medium plants, large plants, and specialty plants. Customers appreciate the diverse selection and the quality of the plants available.
Does The Sill - Lower East Side provide gift services?
Yes, they offer plant gift packages, subscription services, and personalized gift messages. Customers enjoy sending plants as gifts, noting the thoughtful packaging and care that goes into each order.
What shipping options does The Sill - Lower East Side provide?
They provide standard shipping, express shipping, and international shipping for plant orders. Reviewers have mentioned timely deliveries and well-packaged plants that arrive in excellent condition.