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Toga Bike Shop

Name: Toga Bike Shop
Address: New York, US
Telephone: +12127999625
Rating: 3.7228

101 reviews

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+12127999625

Open 11:00 AM-7:00 PM now

110 West End Ave, New York, NY 10023, USA Get Directions

bicycle repair shop BEST Bicycle Repair Shops in United States BEST Bicycle Repair Shops in New York

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ABOUT Services Excellence Summary

The biggest and most ancient bike store in New York. Since 1967, we've been contributing to NYC riders. Our city's cyclists consider us professionals with high-level knowledge and excellent sales personnel. We are proud to be one of America's 100 best bike shops after assessing over 5,000 across the country. These and other honors are proof of our dedication to providing excellent services to our customers. Customers can expect premium bike repairs and service as New York's premier bike shop. Our expert staff will get you back on the track in no time, from flat tire repairs to full bike maintenance. We promise free estimates: bring your bike in, and we'll provide you with a recommendation so you can feel confident about how your bike will ride after our service. All bikes will be accepted, no matter where you bought them. Our service team members participate in regular training sessions to keep them updated on new technology and bike repair methods.

SUMMARY Reviews Summary

Toga Bike Shop gained most customers' trust and loyalty through exceptional service and expertise. Many customers praised the friendliness and professionalism of the staff, particularly the shop manager and mechanics. They also appreciated the willingness to help with their biking-related questions or issues. It is reassuring that the mechanics are honest and do not unnecessarily upsell a customer. Additionally, the shop offers fair-priced services, have a comfortable purchasing experience, and stock a wide variety of equipment. Toga's expert bike fitting services are a step ahead, making the store the go-to place for the customers. Lastly, customers approve of tubular tire replacement and wheel repair services. It will not take this store a long time to fix your bike, tires, or accessories. Their location in New York City is beneficial to bikers, as it is the ideal place to visit. It is clear that most reviewers loved the shop, as they highlighted its friendliness, expertise, and focus on customer needs.

joseph left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jul 25

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Reputation Change over time

Pros & Cons

PROS

great service (6)

recommend (5)

helpful staff (3)

friendly and hel ... (3)

knowledgeable an ... (3)

very professiona ... (2)

highly recommend ... (2)

very knowledgeab ... (2)

very friendly (2)

huge difference (2)

Cons

rude (5)

overpriced (3)

go elsewhere (3)

not helpful (2)

not recommend (1)

would not recomm ... (1)

won't be back (1)

worst experience ... (1)

expensive (1)

will not return (1)

Toga Bike Shop Reviews: 101. Average Rating: 3.7

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Reviews (1) Google Reviews (100)

joseph

on Trustanalytica

Fix negative reputation Fix negative reputation

This is the most overpriced bike shops in NYC..have same work done literally anywhere else for 50 percent less of more.. Minorities are treated differently there..not in a good way...