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On-Trac Auto Sales

Name: On-Trac Auto Sales
Address: Rochester, US
Telephone: +15854364359
Rating: 4.2871

101 reviews

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+15854364359

Open 9:00 AM-6:00 PM now

1312 Buffalo Rd, Rochester, NY 14624, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in New York

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ABOUT Services Excellence Summary

Established in 2005, On-Trac Auto Sales has been providing Rochester residents with used cars for over 15 years. We offer a personalized touch since we are locally owned, and when you walk in the front door, you will be solidified in that warm feeling. We promise that shopping at our dealership will be an experience that you will never forget. We pride ourselves on our low-pressure sales and a well-informed approach. When you walk into our dealership, you will be warmly welcomed and provided with plenty of information and options. We run our dealership this way, ensuring that you are part of the process and have the best experience. Whether you are a Wyoming first-time shopper, a Casper bad-credit buyer, or a Laramie fifth-time purchaser who pays on time, our dealership offers countless options.

SUMMARY Reviews Summary

On Trac Auto sales receives overwhelmingly positive reviews specifically praised for its friendly, helpful staff, and customer service. Several customers mentioned Tyler, who was commended for his excellent customer service and the smoothness of the buying process. A lot of reviewers also discussed how well the staff worked with them, especially on the financing process and unusual financial histories. A recurring theme was the stress-free nature of the process and the quick turn-around time. Many people returned to On Trac Auto sales to purchase additional cars and highly recommended the dealer to others in the market for a used car. Other perks of the dealership included a knowledgeable owner and prompt resolution of issues. The feedback suggests On Trac Auto sales is a typical car dealership choice and works hard to make sure customers have a good experience.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (30)

highly recommend ... (12)

great experience ... (8)

great service (6)

affordable (5)

helped me (5)

very helpful (3)

love this place (3)

great price (3)

very satisfied (3)

Cons

rude (1)

lack of care (1)

no response (1)

not worth (1)

horrible (1)

rude (1)

unprofessional (1)

worst experience ... (1)

useless (1)

over priced (1)