On-Trac Auto Sales
Hours:
Closed Now
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Address: 1312 Buffalo Rd, Rochester, NY 14624, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Established in 2005, On-Trac Auto Sales has been providing Rochester residents with used cars for over 15 years. We offer a personalized touch since we are locally owned, and when you walk in the front door, you will be solidified in that warm feeling. We promise that shopping at our dealership will be an experience that you will never forget. We pride ourselves on our low-pressure sales and a well-informed approach. When you walk into our dealership, you will be warmly welcomed and provided with plenty of information and options. We run our dealership this way, ensuring that you are part of the process and have the best experience. Whether you are a Wyoming first-time shopper, a Casper bad-credit buyer, or a Laramie fifth-time purchaser who pays on time, our dealership offers countless options.
Reviews Summary
On Trac Auto sales receives overwhelmingly positive reviews specifically praised for its friendly, helpful staff, and customer service. Several customers mentioned Tyler, who was commended for his excellent customer service and the smoothness of the buying process. A lot of reviewers also discussed how well the staff worked with them, especially on the financing process and unusual financial histories. A recurring theme was the stress-free nature of the process and the quick turn-around time. Many people returned to On Trac Auto sales to purchase additional cars and highly recommended the dealer to others in the market for a used car. Other perks of the dealership included a knowledgeable owner and prompt resolution of issues. The feedback suggests On Trac Auto sales is a typical car dealership choice and works hard to make sure customers have a good experience.
Frequently asked questions
6 questionsWhat do On-Trac Auto Sales clients say about their customer service?
Customers frequently praise the team for their personalized service, noting that staff members like Tyler and Mike provide attentive support throughout the buying process. Many reviews highlight the low-pressure environment and the quick, stress-free transactions.
Does On-Trac Auto Sales offer financing options for those with bad credit?
Yes, they provide financing options including bad credit financing, low down payment options, and loan approval assistance. This flexibility is noted in reviews, with many customers successfully securing vehicles despite credit challenges.
Can I get a vehicle appraisal if I want to trade in my car?
Yes, On-Trac Auto Sales offers used vehicle appraisals, trade-in offers, and quick trade-in processes, all of which are provided free of charge. Customers appreciate the straightforward approach to trade-ins.
How does On-Trac Auto Sales ensure a stress-free car buying experience?
The dealership is known for its low-pressure selling approach and extensive knowledge, which helps create a relaxed atmosphere for buyers. Many customers report a smooth and easy process when purchasing their vehicles.
What types of vehicles can I purchase from On-Trac Auto Sales?
They offer a variety of vehicle sales including pre-owned vehicles, certified pre-owned vehicles, and used SUVs. This wide selection is often highlighted by customers who appreciate the choices available.
Where is On-Trac Auto Sales located?
1312 Buffalo Rd, Rochester, NY 14624, USA
Location & directions
Rochester, New YorkOn-Trac Auto Sales
Used Car Dealer
Address
1312 Buffalo Rd, Rochester, NY 14624, USA
Hours
Closed Now
On-Trac Auto Sales Reviews · 4.3 average
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