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On-Trac Auto Sales

101 reviews

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1312 Buffalo Rd, Rochester, NY 14624, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in New York

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4.3

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Service	Sub Service	Average Price Range (USD)
Vehicle Sales	Pre-owned Vehicles	$10,000 - $15,000 Call to Book
	Certified Pre-owned Vehicles	$15,000 - $20,000 Call to Book
	Used SUV Sales	$20,000 - $25,000 Call to Book
Financing Options	Bad Credit Financing	Varies Call to Book
	Low Down Payment Options	$500 - $2,000 Call to Book
	Loan Approval Assistance	Varies Call to Book
Customer Service	Vehicle Consultation	Free Call to Book
	Follow-up Support	Free Call to Book
	Warranty Discussions	Varies Call to Book
Trade-ins	Used Vehicle Appraisals	$1,000 - $5,000 Call to Book
	Trade-in Offers	$1,000 - $5,000 Call to Book
	Quick Trade-in Processes	Free Call to Book
Vehicle Repairs	Warranty Repairs	Varies Call to Book
	Minor Mechanical Repairs	$100 - $500 Call to Book
	Inspection Services	$50 - $200 Call to Book

ABOUT Services Excellence Summary

Established in 2005, On-Trac Auto Sales has been providing Rochester residents with used cars for over 15 years. We offer a personalized touch since we are locally owned, and when you walk in the front door, you will be solidified in that warm feeling. We promise that shopping at our dealership will be an experience that you will never forget. We pride ourselves on our low-pressure sales and a well-informed approach. When you walk into our dealership, you will be warmly welcomed and provided with plenty of information and options. We run our dealership this way, ensuring that you are part of the process and have the best experience. Whether you are a Wyoming first-time shopper, a Casper bad-credit buyer, or a Laramie fifth-time purchaser who pays on time, our dealership offers countless options.

SUMMARY Reviews Summary

On Trac Auto sales receives overwhelmingly positive reviews specifically praised for its friendly, helpful staff, and customer service. Several customers mentioned Tyler, who was commended for his excellent customer service and the smoothness of the buying process. A lot of reviewers also discussed how well the staff worked with them, especially on the financing process and unusual financial histories. A recurring theme was the stress-free nature of the process and the quick turn-around time. Many people returned to On Trac Auto sales to purchase additional cars and highly recommended the dealer to others in the market for a used car. Other perks of the dealership included a knowledgeable owner and prompt resolution of issues. The feedback suggests On Trac Auto sales is a typical car dealership choice and works hard to make sure customers have a good experience.