Professional staffThorough workDetailed explanationsQuick responseResponsive communicationFriendly serviceExcellent resultsInsurance assistanceThorough dryingPolite team
About this business
At SERVPRO of East Central Cincinnati, we believe you deserve quick, expert restoration service when your home or business experiences a disaster. No matter what kind of damage you have, be it from water, fire, or a storm, our restoration team can help. In addition to water and fire damage restoration, SERVPRO of East Central Cincinnati offers mold remediation, commercial cleaning, and more to Cincinnati residents. The team at SERVPRO of East Central Cincinnati is highly trained and follows IICRC guidelines for our services. This guarantees that we always deliver the finest industry procedures. Our emergency restoration team is available 24/7, so you can contact us anytime you need immediate help. No matter the disaster, SERVPRO of East Central Cincinnati wants you to know that we are always here to help.
Water damage, whether due to a flood, leak, or storm, can happen when you least expect it, causing substantial damage.
Reviews Summary
Reviews for Servpro frequently emphasize the company's professionalism, quick emergency response, and highly experienced experts. Justin Kirkby and John are common names in the social system, with reviews indicating that they are proficient and detail-oriented. The Servpro team is skilled, courteous, and empathetic, with easy communication and incredible work quality. Clients mentioned that they were always kept informed, especially about Timelines and any insurance work, which is clear from the mentioned photos and reports. The Servpro staff's extra work sometimes even included repairing a broken window or separating items for donation. Customers frequently said that the cleaning and restoration work exceeded their expectations. Often noted is Kirby's commitment to informing clients about the repair work and following up. In various reviews, Kirby and other staff are highly suggested because of their reliability, professional care in a hurry to fix water damage or mold. Upon completion of the job, clients revealed a renewal in their efforts. These encouraging testimonials demonstrate that service and empathy under drainage difficulties and home material replacements were maintained during the reconstructive work. It is crucial because of Servpro's accessibility, particularly given the anxiety that losing a home in a natural disaster has.
Frequently asked questions
7 questions
What do SERVPRO of East Central Cincinnati clients say about the work?
Clients frequently praise the professionalism and responsiveness of the team, highlighting staff like Justin, Jon, and Chandler for their thorough communication and effective results in water and mold damage restoration. Many felt reassured throughout the process.
Does this business handle sewage cleanup in Cincinnati, and what do customers say about their service?
Yes, they offer sewage cleanup services, including sewage extraction and sanitization. Customers have noted the team's promptness and professionalism, often mentioning their thoroughness in addressing sewage-related issues.
Can I get carpet cleaning services from SERVPRO of East Central Cincinnati?
Yes, they provide carpet cleaning services, including steam cleaning, stain removal, and pet odor removal. Reviewers have commended the effectiveness of their carpet cleaning, noting significant improvements in cleanliness and odor.
How does SERVPRO of East Central Cincinnati handle water damage restoration?
They specialize in water damage restoration services, including emergency water extraction, ventilation and drying, and mold remediation. Their adherence to IICRC guidelines ensures effective and safe restoration practices.
What types of mold inspection services do they offer?
They provide mold inspection and testing services, including visual inspection, air quality testing, and surface testing. Clients have reported satisfaction with the thoroughness and professionalism of these inspections.
What do customers say about the team's communication during the restoration process?
Customers consistently highlight the team's transparent communication, with many mentioning timely updates and detailed reports throughout the restoration process, which helped alleviate their concerns during stressful situations.
Where is SERVPRO of East Central Cincinnati located?