Reliable Phoenix Coffee Co. is a cooperative in Ohio, owned by its employees. Cleveland's premier specialty coffee roaster has five locations in town and a wholesale roasting facility and bakery downtown. Phoenix Coffee Co. is the most renowned coffee brand in the Midwest, offering high-quality coffee beans and brewed coffee to its customers.
Phoenix Coffee Co. in downtown Cleveland receives shining reviews from multiple users. The cafe's ambiance is complemented by welcoming, helpful staff and a wide array of seating options, engendering a "solid 4.8/5." The space is marked by its cozy light, seating, and rustic decor. Several reviews mentioned how good, reasonably priced coffee, and the varied seating is. Oat milk is on offer for those with dietary limitations. The coffee itself was described as "bold and flavorful with a smooth finish," which they enjoyed. Many meetings have been held there, and some users appear to see it as a lucrative spot to meet friends for coffee. The company's employee ownership is praised for its uniqueness. A customer described feeling officially recognized when staff members started calling them the "two dollar bill" person. A few small things that could improve are cream cheese removal and opening their doors to more people.
