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Phoenix Coffee Co

Name: Phoenix Coffee Co
Address: Cleveland, US
Telephone: +12167715282
Rating: 4.5743

101 reviews

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+12167715282

Open 7:00 AM-3:00 PM now

1700 E 9th St, Cleveland, OH 44114, USA Get Directions

coffee house Best Coffee Houses in United States Best Coffee Houses in Ohio

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ABOUT Services Excellence Summary

Phoenix Coffee Co. is a cooperative in Ohio, owned by its employees. Cleveland's premier specialty coffee roaster has five locations in town and a wholesale roasting facility and bakery downtown. Phoenix Coffee Co. is the most renowned coffee brand in the Midwest, offering high-quality coffee beans and brewed coffee to its customers.

SUMMARY Reviews Summary

Phoenix Coffee Co. in downtown Cleveland receives shining reviews from multiple users. The cafe's ambiance is complemented by welcoming, helpful staff and a wide array of seating options, engendering a "solid 4.8/5." The space is marked by its cozy light, seating, and rustic decor. Several reviews mentioned how good, reasonably priced coffee, and the varied seating is. Oat milk is on offer for those with dietary limitations. The coffee itself was described as "bold and flavorful with a smooth finish," which they enjoyed. Many meetings have been held there, and some users appear to see it as a lucrative spot to meet friends for coffee. The company's employee ownership is praised for its uniqueness. A customer described feeling officially recognized when staff members started calling them the "two dollar bill" person. A few small things that could improve are cream cheese removal and opening their doors to more people.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

great service (5)

great place (4)

friendly staff (3)

recommend (3)

highly recommend ... (3)

very friendly (2)

one of the best ... (1)

prices are very ... (1)

friendly and hel ... (1)

will go back (1)

Cons

slow (1)

horrible (1)

rude (1)

they were closed ... (1)

will not return (1)