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  1. US
  2. OH
  3. Columbus
Airtron Heating & Air Conditioning
Airtron Heating & Air Conditioning
Airtron Heating & Air Conditioning

Airtron Heating & Air Conditioning

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3021 International St, Columbus, OH 43228, USA Get Directions
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ABOUT   Services Excellence Summary

Airtron Heating & Air Conditioning repairs and improves heating and cooling systems in and around Columbus, OH. If your furnace or A/C unit is on the fritz, we can help. Airtron Columbus - Your heating and cooling specialists

 

SUMMARY   Reviews Summary

The General Consensus Airtron's client, experience is positive, with most praising the technician's professionalism, thoroughness, and expertise. Yancy, Nick, and Chris come highly recommended for their friendliness and excellent customer support. They seem to go above and beyond, whether it educates the homeowner or ensure their happiness, which is evident in the many comments. Job was said to have been done efficiently, and tasks were performed as swiftly as possible. Most mention that they received an excellent explanation of the problem and how it was fixed. Hundress of respondents indicate that they found the customer service team helpful and appreciated their quick response. Techs have been direct in their diagnosis and found to fix the issue immediately, which is attributed to their success. Many airtron reviews were positive. There are a few negative reviews. However, one of the most commom on is the high cost of service. In some cases, the service seemed overpriced, leading to a negative experience. Despite these few instances where users say the cost was too high, most of Airtron's clients will use the firm again or suggest it to friends and family.

 

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Lisa left a 5 star review
★★★★★
On TrustAnalytica
Sep 18
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Reputation Change over time
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Pros & Cons

PROS
recommend (14)
very professiona ... (6)
great job (6)
highly recommend ... (6)
on time (6)
very knowledgeab ... (6)
very helpful (3)
very polite (2)
very happy (2)
very impressed (2)
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Cons
stay away (1)
they just want y ... (1)
unreliable (1)
not recommend (1)

Airtron Heating & Air Conditioning Reviews: 102. Average Rating: 4.8

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Lisa
Dil G serviced my HVAC unit today and was very courteous and knowledgeable about the service I needed! Would recommend Dil and Airtron. thanks, Lisa
what careless,unreliable company ,it is a nightmare to deal with them they install a brand new system to new built house in 2021 you cannot imagine how poor the installation and the device they r using which leading to do 7 service call in 2 year including condenser fan motor ,freon leaking twice,power surge in the furnace and the worst in their customer service they are so good in lying at you for example i had an issue with my ac on friday june 9 at 2pm they gave me first available appointment on saturday with very wide window from 8am till 9 pm and they said will call you 30-40 min before tech arriving to ur house but what happen is the tech came at 6:50 and i wasn't at the house then they call me at 7 pm and i missed their call but what they told me next day is w tried to call u to let u know the tech on his way which completely lying and they kept lying on me by saying the tech will come on sunday then they called saying sorry we are not able to come today and the soonest we can do is Wednesday nobody shows up and they hire 3rd party company to answer the phones after hours to keep saying we don't have access to the system ,one more thing to add most of their tech not qualified at all they will lie on u about the issue to just go to be honest i only had only one skilled and honest tech which came after another tech coz the same problem happen next day overall i will not recommend this company unfortunately i didn't have the option to pick coz they hired by the builder
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Lisa left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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