Monday 7:30 AM - 12:00 AM Tuesday 7:30 AM - 12:00 AM Wednesday 7:30 AM - 12:00 AM Thursday 7:30 AM - 12:00 AM Friday 7:30 AM - 12:00 AM Saturday 8:00 AM - 12:00 AM Sunday 8:00 AM - 12:00 AM
Address: 3021 International St, Columbus, OH 43228, USA Get Directions
Professional techniciansKnowledgeable staffQuick responseThorough serviceFriendly serviceEfficient installationHelpful techniciansFair pricingFast serviceGreat customer service
About this business
Airtron Heating & Air Conditioning repairs and improves heating and cooling systems in and around Columbus, OH. If your furnace or A/C unit is on the fritz, we can help. Airtron Columbus - Your heating and cooling specialists
Reviews Summary
The General Consensus
Airtron's client, experience is positive, with most praising the technician's professionalism, thoroughness, and expertise. Yancy, Nick, and Chris come highly recommended for their friendliness and excellent customer support. They seem to go above and beyond, whether it educates the homeowner or ensure their happiness, which is evident in the many comments. Job was said to have been done efficiently, and tasks were performed as swiftly as possible. Most mention that they received an excellent explanation of the problem and how it was fixed. Hundress of respondents indicate that they found the customer service team helpful and appreciated their quick response. Techs have been direct in their diagnosis and found to fix the issue immediately, which is attributed to their success. Many airtron reviews were positive.
There are a few negative reviews. However, one of the most commom on is the high cost of service. In some cases, the service seemed overpriced, leading to a negative experience. Despite these few instances where users say the cost was too high, most of Airtron's clients will use the firm again or suggest it to friends and family.
Frequently asked questions
7 questions
What do Airtron Heating & Air Conditioning clients say about the work?
Customers frequently praise the team's professionalism, punctuality, and thoroughness. Reviewers highlight technicians like Yancy and Dil for their knowledge and friendly service, often mentioning how they explain the work performed and provide valuable maintenance tips.
Does Airtron Heating & Air Conditioning offer HVAC installation services in Columbus?
Yes, they provide HVAC installation services, including central air conditioning installation, furnace installation, and thermostat installation. Customers have noted the efficiency and professionalism of the installation team during their projects.
Can I get HVAC maintenance from Airtron Heating & Air Conditioning, and what does it include?
Yes, Airtron offers HVAC maintenance services, which include annual maintenance checks, tune-ups for heaters and air conditioners, and system inspections. Many customers appreciate the value of their maintenance plans for keeping systems in good condition.
Does this business provide emergency HVAC repair services in Columbus?
Yes, Airtron offers HVAC repair services, including condenser repair, evaporator coil replacement, and furnace repair. Customers have reported quick response times, with technicians often arriving within hours of a service call.
How does Airtron Heating & Air Conditioning handle customer support?
Airtron provides customer support services, including technical support, service call follow-up, and warranty claims assistance. Reviewers have noted the helpfulness and responsiveness of the staff in addressing their concerns.
What types of diagnostic services does Airtron Heating & Air Conditioning offer?
Airtron offers diagnostic services, including HVAC system diagnostics, thermostat diagnostics, and air quality assessments. Customers have expressed satisfaction with the thoroughness and expertise of the technicians during these assessments.
Where is Airtron Heating & Air Conditioning located?
what careless,unreliable company ,it is a nightmare to deal with them they install a brand new system to new built house in 2021 you cannot imagine how poor the installation and the device they r using which leading to do 7 service call in 2 year including condenser fan motor ,freon leaking twice,power surge in the furnace and the worst in their customer service they are so good in lying at you for example i had an issue with my ac on friday june 9 at 2pm they gave me first available appointment on saturday with very wide window from 8am till 9 pm and they said will call you 30-40 min before tech arriving to ur house but what happen is the tech came at 6:50 and i wasn't at the house then they call me at 7 pm and i missed their call but what they told me next day is w tried to call u to let u know the tech on his way which completely lying and they kept lying on me by saying the tech will come on sunday then they called saying sorry we
are not able to come today and the soonest we can do is Wednesday nobody shows up and they hire 3rd party company to answer the phones after hours to keep saying we don't have access to the system ,one more thing to add most of their tech not qualified at all they will lie on u about the issue to just go to be honest i only had only one skilled and honest tech which came after another tech coz the same problem happen next day overall i will not recommend this company unfortunately i didn't have the option to pick coz they hired by the builder
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