Professional serviceKnowledgeable techniciansQuick serviceThorough installationFriendly staffHelpful staffTimely arrivalPatient techniciansSystem upgradesGood communication
About this business
We are security professionals you can trust. We are experienced, professionally supervised and installed. Columbus' most reliable and most preferred alarm firm.
Reviews Summary
Guardian Protection reviews are extremely positive, with several mentioning Zane and John's professionalism and customer care. Zane and John both went above and beyond, with one review saying they wished they could give Zane ten stars. This high-quality service is consistent across the reviews, with kindness and patience as recurring themes. Guardian's information and service are stress-free to use and understand, making customers feel secure and confident. The service is also comprehensive, with various customers discussing the alarm system's upgrade and modernization and the various features and thorough explanations they got. Most reviews are pleased with the easy installation, and the team is praised for their professionalism and support. Since the customer service is outstanding and their house and family are protected, many comments state they feel comfortable and satisfied with the service. The customers even say that the service is reliable and quick in an emergency, saying the fire department and police have responded more promptly to a Guardian alarm than to a 911 call. The consistent, professional customer service and high-tech security features make Guardian Protection highly recommended.
Frequently asked questions
6 questions
What do clients say about Guardian Protection - Columbus, OH's customer service?
Clients frequently praise the team's professionalism and responsiveness, noting that technicians like Zane are thorough, polite, and attentive to details. Many reviews highlight positive experiences with customer support during installation and system diagnostics.
Does Guardian Protection - Columbus, OH offer emergency repairs, and how do customers feel about their response time?
Yes, they provide technical support, including system diagnostics and sensor replacement. Reviewers appreciate their promptness and professionalism, often mentioning quick resolutions to issues, which enhances their sense of security.
What services does Guardian Protection - Columbus, OH provide?
They offer a range of services, including Home Security Systems (Installation and Setup, Monitoring Service, Equipment Upgrades), Home Automation (Smart Home Integration, Control System Setup, Device Configuration), Cabling and Network Services (Pre-Wiring, Data Transmission Setup, Wi-Fi Installation), and Technical Support (System Diagnostics, Sensor Replacement, Software Troubleshooting).
What are the operating hours for Guardian Protection - Columbus, OH?
Their operating hours are Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
How long has Guardian Protection been in business?
Guardian Protection has been providing security services since 1950, showcasing their extensive experience in the industry and commitment to customer safety.
Where is Guardian Protection - Columbus, OH located?