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  1. US
  2. OH
  3. Columbus
Imports Plus Automotive
Imports Plus Automotive
Imports Plus Automotive

Imports Plus Automotive

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1065 Ridge St, Columbus, OH 43215, USA Get Directions
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ABOUT   Services Excellence Summary

Imports Plus Automotive has an A+ Rating with Columbus, OH's Better Business Bureau. We are proud to be honest, transparent, fair, and committed to providing excellent service. Only when your car is in our shop can we achieve our goal of making auto repairs a pleasant process for you and of keeping you safe on the roads. If you require safe transportation to bring your car to our shop, we are offering TechNet Roadside Assistance. You can make arrangements by calling 1-866-588-0728. You can also skip the online booking system and visit us or call us to make an appointment. We are dedicated to serving our customers, so walk-ins are welcome. Our shop is conveniently located by the Demary Trucking, behind Dublin Avenue, at 1065 Ridge Street.

 

SUMMARY   Reviews Summary

Auto Shop Brad and his team at Import Plus receive high marks for honesty, transparency and top-notch customer service. Customer reviews consistently praise how the crew explains services and costs and recommend only needed repairs; in certain cases, clients said they were presented with cheaper solutions. Brad is saluted for his expertise and honesty. One customer remarked that he had been told by the dealership that he needed to spend thousands on repairs but Brad found that his tires were the issue. Long-time clients repeatedly claim that the mechanics are quick and friendly, with and there is proof that their work is long-lasting and reliable. Many customers were grateful to find a company that they could trust completely. I was shocked when I found out about Jeff and his 22-year-old daughter spending over $1k to repair the AC in her car. And the Mechanic wouldn't touch my $750 exhaust system without fixing $1,200 worth of other stuff first, Jeff noted. For them, honesty is key. Many posted that their company does not seek to upsell customers. Services like new tires and brakes are done quickly and cost-effectively, significantly reducing the customer's stress, as one customer put it. It feels so good to know my mechanic is honest and awesome at his job. Go see Brad, you won't be disappointed, as one review said. Import Plus comes highly recommended.

 

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Pros & Cons

PROS
recommend (10)
recommended (4)
great work (4)
highly recommend ... (3)
great service (3)
very friendly (2)
accommodating (2)
great job (2)
affordable (2)
good people (1)
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Imports Plus Automotive Reviews: 100. Average Rating: 5.0
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