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Tom and Jerry's Auto Service

Name: Tom and Jerry's Auto Service
Address: Columbus, US
Telephone: +16144888507
Rating: 4.7577

392 reviews

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+16144888507

Open 8:00 AM - 5:00 PM now

1701 Kenny Rd, Columbus, OH 43212, USA Get Directions

car repair Top Car Repair Body Shops in United States Top Car Repair Body Shops in Ohio

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ABOUT Services Excellence Summary

You deserve high-quality vehicle maintenance. Tom and Jerry's Auto Service, founded in 1931, has consistently delivered exceptional auto repairs. Our auto shop in Columbus, OH, has been offering affordable, trustworthy, and dependable vehicle services to our local communities for decades. Practically any car, truck, van, or SUV can be serviced by our experienced technicians. Contact us today.

SUMMARY Reviews Summary

The reviews collectively provide a positive image of Tom and Jerry's Auto Service. The garage staff have been very professional to their clients, and people appreciate this. Many clients have expressed their sincere gratitude for the inexpensive repairs, as they believe that the pricing is fair and reciprocative of the services they receive. Also, the garage people have worked beyond their office hours, including attending to an unlocked car late at night. This social responsibility act indicates how kind and supportive the garage team may be to their customers. The garage personnel have never been pushy to their clients, and they have review the physical state of the car and advised the client to have it repaired. The employees always discuss all the car specifics, and customers are still welcome to ask about the progress. In terms of prices, these are often spot-on, with no hidden expenses. Their potential customer has even said that the price is reasonable and affordable. Moreover, the car is well built and runs correctly even after the repair. The last time the rates were higher without problems, the repair is reported low as the price was a bit high, which shows that the customer usually appreciates that the prices are reasonable, based on the work done. But the prices are sometimes a little bit higher, as stated by one of their potential customers. Some things still need to be done, like completing the charge. Such critiques improve the overall quality score, which could have been jinxed by the negative review. This ensures that the garage has earned a positive quality score.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (49)

highly recommend ... (27)

great service (26)

very friendly (13)

great experience ... (11)

excellent servic ... (7)

reasonable price ... (7)

recommended (7)

friendly staff (7)

reasonably price ... (6)

Cons

frustrating (2)

disappointed (2)

really disappoin ... (1)

extremely rude (1)

rude (1)

disrespectful (1)

overpriced (1)

over priced (1)

waste of time (1)

go somewhere els ... (1)