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REI

Name: REI
Address: Columbus, US
Telephone: +16147991938
Rating: 4.6013

449 reviews

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+16147991938

Open 10:00 AM-9:00 PM now

6424 Sawmill Rd, Columbus, OH 43235, USA Get Directions

camping store Top Camping stores in United States Top Camping stores in Ohio

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ABOUT Services Excellence Summary

REI: Opt to Spend Your Time Outdoors At Recreational Equipment, Inc. (REI), we believe that the outdoors is where you should choose to spend your time. We want to instill a passion for nature and sport into everyone. Since 1938, we have been harnessing the power of Nature. We will only offer the best equipment and clothing. Share your adventures with friends or family. You can tell them inspiring stories. REI is not ours. They are investing in conservation through their products. REI welcomes all comers, whether you are a beginner or a seasoned athlete. REI Santa Monica, located one block from 3rd Street Promenade, offers outdoor enthusiasts a wide range of apparel and equipment. At Santa Monica Bike Shop, there are numerous services that will help you keep your bicycle up-to-date and on the road and trail during any season. REI's ski and snowboarding services will have you ready to hit the slopes. We're here to get you set for your next adventure.

SUMMARY Reviews Summary

Customer reviews at REI describe the store positively, with many praising the staff's knowledge and friendliness. Several delight in finding the store a gold mine of outdoor products, and many loyal customers to the store rave about how. They loved the customer service they received, with other happy recent customers that said they were greatly assisted by Dale, Meredith, Alex, and Nick. A supporting review from several years ago acclaims the excellent customer service even back then. The customers confirm the high quality of products stocked at the store, remaining that the store sells only the highest quality items for outdoors. The store is known for its selection of shoes, with some customers satisfied with the selection and brands available, including Salomon selections, which are some of the most durable. The reviewers are not perfect, with one longing for size 14 and sharing their frustration, and another lauding the hiking packs for missing some features they would have liked. Yet, the reviewers are generally pleased and advise any frequent outdoor gear buyer willing to join REI as they get great benefits that are.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

helped me (12)

helpful staff (12)

very helpful (8)

great place (7)

great customer s ... (7)

friendly and hel ... (7)

very friendly (7)

super helpful (7)

knowledgeable st ... (6)

friendly staff (5)

Cons

disappointed (2)

expensive (2)

unhelpful (1)

upset (1)

rude (1)

expensive (1)

uncomfortable (1)

awkward experien ... (1)

too expensive (1)

uncomfortable (1)

REI Reviews: 449. Average Rating: 4.6

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