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Review Keywords Analysis

US / OH / Columbus
Third Federal Savings & Loan photo
Third Federal Savings & Loan photo
Third Federal Savings & Loan photo
Third Federal Savings & Loan photo
Third Federal Savings & Loan photo

Third Federal Savings & Loan

Address: 7007 Broadway Ave, Cleveland, OH 44105, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Home Loans First-Time Homebuyer Mortgage $1,000 - $1,500 Call to Book
Home Mortgage Refinance $1,000 - $2,000 Call to Book
Low-Cost Closing Cost Loan $295 - $1,000 Call to Book
Home Equity Lines of Credit HELOC Application Fee $325 - $500 Call to Book
Annual Maintenance Fee $50 - $100 Call to Book
Subordination Fee $150 - $300 Call to Book
Notary Services In-Office Notarization $25 - $50 Call to Book
Mobile Notary Services $50 - $100 Call to Book
Document Preparation Assistance $50 - $100 Call to Book

What people love

From reviews
Patient staff Responsive service Helpful staff Positive experience Great mortgage products Excellent customer service Thorough process Great savings rates Friendly staff Community commitment

About this business

Third Federal Savings & Loan was established by Ben and Gerome Stefanski and has more than $14 billion in assets and over 1,000 employees. It is now a prominent home loan lender. It has outlets in all 50 states and the District of Columbia, as well as in Ohio, Florida, and Georgia. Third Federal began as a small savings and loan in Cleveland, Ohio, and has since expanded without losing its commitment to personal service. The company continues to have success by managing its costs and seeking ways to succeed. Third Federal has a reputation for stability and quality service. This bank saved nearly $1 billion into its public offering in 2007. This cash increased the company's capital, which had been amassed to $1 billion. The money saved the company during the current national economic disaster. The employees have worked hard to keep the company alive and maintain its style. Third Federal is proud of its roots in the Cleveland area. In 1998, the company built a local $20 million corporate center. The Third Federal Foundation was created in 2007 to give back to the community. The foundation has donated millions to local communities and has assisted with homes and schools. Marc Stefanski says his father was born in the area, now known as Slavic Village. He adds, "My parents wanted to preserve a vibrant, viable community based on pride of homeownership." We have been an active member of the area for many years and are committed to Cleveland and its suburbs.

Reviews Summary

Customers highly recommend Third Federal, praising their staff and service. Customers are satisfied even when facing tough circumstances like job loss. The professionalism and the responders Jacki and Olivia are noteworthy, along with their mortgage services. Customer service and staff support have been highlighted in several reviews for being attentive and patient. Team members are knowledgeable and good-natured and go through the attention to their customers. Customers are pleased overall. Third Federal shows its commitment to the community and customers and is a dynamic and excellent place to work. Several customers are already returning to the bank. Emotions come to an end when sled has reviewed a higher loan. They show significant increases from other financial institutions. Customers' positive reviews indicate that the processes for deducing the mortgage and the overall banking from them are of good quality. That is supportive of a community bank. Data businesses have come to the success of the bank product. This importance is mostly from the fraud department. They have received praise for working with customers who are purple about identity theft. Members of the review of the bank are good and offer the best solution. Third Federal is very well helpful bank. At the same time, it is a splendid community bank that helps lower transaction costs and personal loans. The entangle fraud help dark is right. To be a member of the community is safe and knowledgeable bank. Over the years, the bank has won their confidence and the bank has given them comforts. Community bank from a lawyer. People prefer working at the bank because they realize that it is a good place to work. The best part of knowing is the bank has been committed to assisting you, customers. For my cards, they also a very helpful team. The bank has won the credit union. Or the community good savings accounts which the banking customers have benefited. That people prefer to run their easy to use reviews indicate that people prefer to use their cards because they are safe and simple to use. The bank is a good place to work because it is friendly and helpful. Customers love to interact with a bank like that because they know that their money is safe. Third Federal is an enormous place for customers because they know that their families and deposits are safe.

Frequently asked questions

6 questions
What do Third Federal Savings & Loan clients say about their mortgage services?
Clients frequently highlight the thoroughness, responsiveness, and friendly demeanor of the staff, particularly praising professionals like Jackie and Olivia for their patience and assistance. Many express gratitude for the support during challenging times, emphasizing the personal service they receive.
Does Third Federal Savings & Loan offer services for first-time homebuyers?
Yes, they provide various home loan options, including First-Time Homebuyer Mortgages, Home Mortgage Refinancing, and Low-Cost Closing Cost Loans, catering specifically to the needs of first-time buyers.
Can I get a home equity line of credit through Third Federal Savings & Loan?
Yes, they offer Home Equity Lines of Credit (HELOC), including services such as HELOC Application Fees, Annual Maintenance Fees, and Subordination Fees to assist customers in accessing their home equity.
What types of notary services does Third Federal Savings & Loan provide?
They offer a range of notary services, including In-Office Notarization, Mobile Notary Services, and Document Preparation Assistance, ensuring convenience for their clients.
How does Third Federal Savings & Loan handle customer service during tough times?
Many reviews indicate that the team is understanding and patient, as evidenced by their willingness to work with clients facing financial difficulties, allowing them time before requiring payments.
Where is Third Federal Savings & Loan located?
7007 Broadway Ave, Cleveland, OH 44105, USA

Location & directions

Columbus, Ohio
Third Federal Savings & Loan
Private Mortgage Lenders
Address
7007 Broadway Ave, Cleveland, OH 44105, USA
Hours
Open 9:00 AM - 6:00 PM
Third Federal Savings & Loan Reviews · 2.5 average
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