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  1. US
  2. OH
  3. Columbus
Vance Outdoors

Vance Outdoors

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Open 10:00 AM-8:00 PM now
3723 Cleveland Ave, Columbus, OH 43224, USA Get Directions
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ABOUT   Services Excellence Summary

Vance's was established by Richard H. Vance in 1938. It was originally a general store. Richard M. Vance inherited his love for hunting and shooting from his father. Vance and Richard M. Vance launched a grocery store that sold a wide range of goods, including guns and bows, in the early 1950s. In January 1978, they altered the product mix to create Vance's Sporting Goods. Rich and Lana teamed up with Rich's spouse and their sons Todd (and Doug) in the family-run business in its early days, and the family business expanded, with Todd managing the retail division and Doug running the Law Enforcement Division. In 2002, Vance's merged with Buckeye Outdoors, only minutes from Buckeye Lake. Columbus was the last location when Vance's opened a third retail store in Obetz (Ohio) during fall 2014. The new Obetz store, with its 56,000 square feet, includes a State of the Art 24 Lane Shooting Range & Training Centre. Vance Outdoors Columbus and Vance's Law Enforcement are among our six most successful and well-established operations. Vance Outdoors Inc., an Ohio-incorporated company, is the company's name. Richard H. Vance was known as a great friend to his customers. He would listen and talk to his customers. His family has learned that customers are the right Bosses, and Vance taught them multiple ways he could make their customers happy. Vance's is dedicated to enhancing the shopping experience of all our customers. Our group of employees is lucky to have a long-serving team. Some of us have been here for more than 30 years. We all at Vance's thank our customers from Columbus and all over Ohio for making this an 83rd successful year from the same location.

 

SUMMARY   Reviews Summary

Gun customers are finding fair prices, selection and customer experience at this store. In particular, the staff’s competency and service stands out. Some customers encounter slow website response but are happy with timely shipping and delivery after finalizing an order. Very good retailer with customers mentioning that they had a great buying experience. Online shoppers are also happy with their discounts as one can find weaponry and accessories for sale much cheaper than elsewhere. If you are in Ohio they deliver very high quality guns and ammunition. A number of first time guns owners report that they are receiving the necessary help and that there are a number of knowledgeable staff in their store. Customers offering their recommendations say the store is very good at customer service. Another customer was very happy with how easy and convenient it was to shop at the store as well as how exciting the experience was.

 

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Pros & Cons

PROS
recommend (3)
very knowledgeab ... (3)
great place (2)
great customer s ... (2)
helped me (2)
very helpful (2)
returning custom ... (1)
helpful staff (1)
nice staff (1)
great staff (1)
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Cons
rude (7)
slow (6)
disappointed (2)
slow (2)
waste your time (2)
very poor custom ... (1)
dirty (1)
stay away (1)
won’t be going b ... (1)
horrible (1)
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Vance Outdoors Reviews: 101. Average Rating: 3.2
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