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CarMax photo
CarMax photo
CarMax photo

CarMax

Address: 395 Lancaster Dr SE, Salem, OR 97317, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Purchase Used Car Purchase $15,000 - $30,000 Call to Book
New Car Purchase $25,000 - $40,000 Call to Book
Vehicle Appraisal Online Appraisal $0 - $0 Call to Book
In-Person Appraisal $0 - $0 Call to Book
Vehicle Sale Private Sale Assistance $0 - $0 Call to Book
Direct Cash Offer $1,000 - $20,000 Call to Book
Car Financing Loan Applications $0 - $0 Call to Book
Credit Inquiry $0 - $0 Call to Book
Vehicle Trade-In Trade-In Evaluation $0 - $0 Call to Book
Immediate Cash Offer $1,000 - $15,000 Call to Book
Extended Warranty MaxCare $1,000 - $3,000 Call to Book
Customer Support After-Sales Support $0 - $0 Call to Book
Warranty Assistance $0 - $0 Call to Book
Vehicle Delivery Delivery Setup $0 - $0 Call to Book
Vehicle Inspection Pre-Purchase Inspection $100 - $200 Call to Book

About this business

Welcome to the CarMax experience in America. We are the country's largest used car retailer and the original 'no-haggle' disruptor in the car industry. Our new approach revolutionized the stressful car-shopping and car-selling routines into a transparent and emphatic event. Since then, we have become the standard for seamless customer experiences. Our customers can shop on their terms, whether online or at a CarMax location, or both. Our Love Your Car guarantee (read about it) combines our flexible purchasing methods with the industry's most comprehensive warranty (read how to learn more), 24-hour test drives, and 30-day return policies (up to 1,500 miles). Our car-buying journey is an unparalleled experience-even if you are a frequent visitor.

Reviews Summary

CarMax consistently receives positive customer experiences as revealed by majority glowing reviews that laud the friendly and professional staff in the vein of Albert, Natalie, Bob, Eli and Marrisa, as well as the overall transparency and efficiency of the process. Most purchasers, whether first-time or repeat buyers, state that CarMax has a seamless and quick transaction, with cases in which the company was there for them when trouble arose, such as when the vehicle needing to be checked at a service department. The site is commended for its commercial atmosphere, the ease of trading vehicles or obtaining profitable valuations through short-notice evaluations, as some reviewers have indicated. It is ultimately a pleasurable experience, whether dropping off the vehicle for sale or buying a fresh one. The business endorses employee benefits, as shown by these individuals. It has been a delightful experience for people for years and guarantees a customer-friendly transaction without strenuous activities. Many reviews pointed out that CarMax dealerships are highly recommended, that some of them had fairly priced cars, as well as the car-buying process is stress-free and painless. On the other hand, people reference the business site's precision when a customer just wants to transact online rather than getting hassled into looking at all your interests. QVERIFY In summary, the feedback from many customers indicates that CarMax is one of the best options for selling or purchasing a vehicle. It continues with the basis of overall service satisfaction, which customer feedback is all about.

Frequently asked questions

7 questions
What do CarMax clients say about their experience in Salem?
Reviewers frequently praise the professional and friendly staff, efficient service, and the straightforward process of buying or selling a car. Many highlight specific employees like Eli and Erika for their helpfulness and transparency throughout the experience.
Does CarMax offer a warranty for used cars, and what do customers think about it?
Yes, CarMax provides the MaxCare extended warranty, which is well-received by customers. Reviewers appreciate the added peace of mind it offers, especially when issues arise after purchase, as noted in several positive experiences.
What services does CarMax provide for buying and selling vehicles?
CarMax offers a wide range of services including Used Car Purchase, New Car Purchase, Online and In-Person Appraisal, Private Sale Assistance, Direct Cash Offer, Loan Applications, Credit Inquiry, Trade-In Evaluation, Immediate Cash Offer, MaxCare, After-Sales Support, Warranty Assistance, Delivery Setup, and Pre-Purchase Inspection.
Can I get a cash offer for my car at CarMax, and how quick is the process?
Yes, CarMax provides Direct Cash Offers for vehicles. Customers have reported that the process is quick and hassle-free, often resulting in a same-day transaction, which many find convenient.
How does CarMax handle vehicle appraisals?
CarMax offers both Online and In-Person Appraisal services, allowing customers to get a fair assessment of their vehicle's value. Reviewers have noted the efficiency and transparency of the appraisal process.
What makes CarMax different from other used car dealers in Salem?
CarMax is known for its 'no haggle' pricing model, which simplifies the buying and selling experience. Customers appreciate the lack of pressure and the straightforward nature of transactions, as highlighted in numerous reviews.
Where is CarMax located?
395 Lancaster Dr SE, Salem, OR 97317, USA

Location & directions

Salem, Oregon
CarMax
Used Car Dealer
Address
395 Lancaster Dr SE, Salem, OR 97317, USA
Hours
Closed Now
CarMax Reviews · 4.7 average
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