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Review Keywords Analysis

  1. US
  2. PA
  3. Pittsburgh
SERVPRO of Downtown Pittsburgh/Team Dobson

SERVPRO of Downtown Pittsburgh/Team Dobson

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Open 00:00-23:59 now
365 Munson Ave, Pittsburgh, PA 15136, USA Get Directions

5.0

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ABOUT   Services Excellence Summary

We appreciate the urgency of Pittsburgh water disasters and understand that your property requires immediate restoration. We are available 24 hours/day, seven days/week and 365 days/year. Our priority responders are highly trained and experienced technicians who can make your Pittsburgh business or home look "as if it was never there." Our company is an industry leader in fire and water cleaning, mold remediation, and construction. Cleaning services and pathogen and biological hazards cleaning are also available. More than two decades of fire and water damage restoration experience. When disaster strikes, call SERVPRO of Downtown Pittsburgh/Team Dobson.

 

SUMMARY   Reviews Summary

ServPro service reviewers were consistent in their appreciation of the company's honesty and professionalism. They show honest evaluation and advice when it wasn't to the company's pressure to perform costly work. As an example, report 3 and its repetition in reports 3 and 5. Both highlight an exceptional concern for clients' needs, with several mentioning how this personal dedication made them feel cared for. Bob, an instructor, was informative and helpful, according to reports 2 and 6. The company was also noted for being very efficient and for acting quickly in an emergency, such as report 7. Many reviewers, including original report 1, stated great people to deal with. Clients mentioned the professionalism, friendliness, and care they received from Shawn T. and especially Zoe. Many remarked on the personal connection they felt and how the company went above and beyond to meet their needs. 90% of the reviews had recommendations, with only a few mentions of the company needing some improvement to the authority of the review. Compatible results were that there are some inconsistencies in the reviews. Nonetheless, the positive highlights recall show that ServPro guided clients in a collaborative, caring, and informed manner.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (3)
very professiona ... (2)
super helpful (2)
extremely knowle ... (2)
helpful and info ... (2)
great job (1)
great people (1)
super nice (1)
SERVPRO of Downtown Pittsburgh/Team Dobson Reviews: 8. Average Rating: 5.0
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