Customer Testimonials for Crawford Construction
Feedback Summary: Worst possible experience. Unreliable, unprofessional, stood us up 3 times, and the company couldn’t get Jesse to show up during two different days
The company’s communication is extremely poor, and the employees are lazy. They stand customers up repeatedly without so much as an apology. Jesse and Carrie are both extremely disrespectful and untrustworthy.
Customer’s Review:
We scheduled a consultation for 2PM, and my elderly mother drove to my house from an hour away to be there for it since it was going to be for construction of in law suite for her. At 11:50AM, an office worker (Carrie) left me a message cancelling the consultation because they (Jesse) wanted to complete work on a job he was already on. I called back and asked if Jesse could possibly just come a bit later, since my mom was already at my house for the appointment. They agreed and said Jesse could come between 2:30-3PM. We were willing to wait. At 2:50 (three hours later), Carrie called and told me Jesse went to the wrong address far away and could no longer come to my house before dark (which is when my mom had to leave). She asked if we could have our consultation the next day. I was upset but agreed to noon, and the next day, my elderly mother again drove an hour out to my house for the 12PM consultation. At 12:10, Jesse still had not arrived. No phone call letting us know he was going to be late, nothing. I called Carrie and was immediately hung up on. I called again, and she told me she had hung up on me to call Jesse. She said she couldn’t get ahold of him but would call me back when she did. At 12:30 (already half an hour late), she called to tell me Jesse was finally on his way, but wouldn’t be at my house for about another half an hour. I asked why he was going to be an hour late, and she said she didn’t have a reason. This made THREE times this company had stood us up and wasted our time. I told her that we would not be going with their company for our project. I would never book a large, expensive project with a company that I can’t even rely on to show up or communicate. I’m upset that they wasted two days of our time, but I’m glad they saved me the trouble of making a horrible mistake.
Feedback Summary: Great work, tear off and replace roof
The company did a tear off and replaced the roof on a flip that I am working on in Red Lion, Pa! Great job and will be using this company again!
Customer’s Review:
Frequently asked questions
7 questions
What do clients say about the quality of work from Crawford Construction in York?
Clients frequently praise the quality of work, highlighting the professionalism and attention to detail of Jesse and his team. Many reviews mention excellent craftsmanship in roofing, home additions, and renovations, with specific commendations for timely completion and thorough cleanup.
Does Crawford Construction handle plumbing services, and what do customers think about them?
Yes, they offer plumbing services including flange replacement, hot water heater installation, and general plumbing repairs. Customers have noted their reliability and quality, with one reviewer specifically appreciating the promptness and professionalism during plumbing work.
Can I get a consultation for my construction project with Crawford Construction?
Yes, they offer various consultation services, including general construction consultation, design consultation, and project planning consultation. Many reviews highlight their thorough approach during consultations, ensuring clients' needs are understood.
Does Crawford Construction provide roofing services, and what do clients say about their roofing work?
They provide comprehensive roofing services, including roof replacement, roof repair, and roof inspection. Clients often commend the team's efficiency and quality, with several reviews noting roofs completed in a single day and excellent cleanup afterward.
What types of home additions does Crawford Construction offer?
Crawford Construction specializes in home additions, including single-story additions, two-story additions, and room extensions. Reviewers have expressed satisfaction with the quality and craftsmanship of their addition projects, often noting the team's professionalism.
What do customers say about the communication and reliability of Crawford Construction?
While many clients praise the quality of work, some reviews express concerns about communication and reliability, mentioning instances of missed appointments and lack of timely updates. This feedback highlights a need for improved customer service.
Where is Crawford Construction Of CPA LLC located?