L.L.Bean

For over a century, L.L.Bean has delivered timeless apparel, quality outdoor gear, and world-class customer service, along with professional advice, to help their customers experience and enjoy the great outdoors. One man, founder Leon Leonwood Bean, began this venture in Maine in 1912, and now it has become a global organization with annual sales over $1.6 billion. We have a customer satisfaction guarantee that accounts for much of this growth. Freeport, Maine, is where our company headquarters still sits, and we began selling goods right around this area. In 1995, the company launched llbean.com, now the world's largest ecommerce site. Consumers can shop from thousands of items, book classes with Outdoor Discovery Schools, and seek nearby parks through the site. We enhance our online services regularly to ensure optimal customer experience. More than fifty catalogs, one of each state and over 170 nations, were sent to our customers in 2015.

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