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  1. US
  2. RI
  3. Providence
REI

REI

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22 Chapel View Blvd, Cranston, RI 02920, USA Get Directions
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4.6
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ABOUT   Services Excellence Summary

Recreational Equipment, Inc. (REI) is convinced that the outdoors is the best spot for everyone to spend their time. We aim to instill a love for nature and exercise in every individual. In this spirit, we've harnessed the Nature's power since 1938. We only provide the highest-quality equipment and clothes. You can share your excursions with your family or friends, showing off in your new gear or telling inspirational stories. The point is that we don't own REI. We grow it. They invest in conservation via their products. We welcome everyone, whether you're a novice or a pro athlete. REI Santa Monica, just a block away from the 3rd Street Promenade, provides outdoor enthusiasts with a comprehensive line of gear and apparel. The Santa Monica Bike Shop offers many services to ensure that your bike is ready for both roads and trails all year. Our ski and snowboarding services will prepare you for your next trip to the mountains. Whatever your adventure, our team of experts will get you ready for your next trip.

 

SUMMARY   Reviews Summary

The REI store received mostly positive reviews. Many customers appreciated the helpful and friendly staff who were knowledgeable about their products. REI also offers quality and useful outdoor gear in a welcoming atmosphere. The free return policy also helped guarantee customer satisfaction. Some reviews echoed that everything they needed was available for outdoor activities. However, one review claimed that the electric bike did not have enough power. Finally, some customers emphasized the store's value and how it offered many opportunities in outdoor exploration. Despite the high prices, these positive points make this store a must-visit place for outdoor equipment.

 

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Reputation Change over time
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Pros & Cons

PROS
helpful staff (5)
friendly and hel ... (4)
great place (4)
extremely helpfu ... (3)
knowledgeable st ... (3)
very helpful (3)
very knowledgeab ... (3)
helped me (2)
helpful and know ... (2)
great selection (2)
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Cons
rude (1)
disappointed (1)
really disappoin ... (1)
waste of time (1)
horrible custome ... (1)
horrible (1)

REI Reviews: 101. Average Rating: 4.6

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