Great customer serviceKnowledgeable staffProfessional representativesHelpful staffGreat experienceGood selection of carsQuick serviceNo hassleDependable carsLarge inventory
About this business
A used car sales transaction can be pleasurable. Bluff Road Auto Sales, the finest web pay here used cars and trucks dealer in Columbia, sells late-model used cars and trucks that we finance in-house. Our website allows you to view photos of every vehicle on our lot. Despite the fact that we also encourage you to contact a sales team member. Each automobile undergoes a comprehensive service and detail check before being listed on the website. The vehicle you buy from Bluff Road Auto Sales comes with a Carfax report. You can be confident in your purchase. Our aim is to provide you with an affordable used car in Columbia, which will suit your financial plan. You deserve to be able to go wherever you need to go every day. Be it for work, errands, social commitments, or anything else you need. We offer financing with no credit checks and no bank requirements. Come in and see us soon.
Reviews Summary
Reviews depict high levels of customer satisfaction at Bluff Road Auto Sales, particularly for the sales staff, and the majority of customers report positive experiences. They are extremely approachable and have a caring and helpful attitude. Mr. Ruben, Malik and Elizabeth received a lot of appreciation for their personal attention, professionalism, and dedication to customer satisfaction. Many clients appreciate how they went above the call of duty to help them get what they needed, whether that be a vehicle that meets their requirements or helping them navigate purchasing. The clients also tend to like the company sales executives' honesty. The bulk of clients indicated that Kate and others she trained as sales agents were straightforward. The customer service representatives are caring and proactive, working to resolve any issues promptly and efficiently and making purchasing easy for clients. One downside mentioned was that clients should be more vigilant during the documentation and vehicle delivery phases. The vast majority of the customers who have purchased cars value their relationship with the company and intend to continue purchasing from them in the future. If customers have any issues or questions regarding their vehicle, the service department will address them. The majority of the reviews recommend the company, especially for its sales team and customer service.
Frequently asked questions
7 questions
What do Bluff Road Auto Sales clients say about the work?
Customers frequently praise the professionalism and helpfulness of staff like Caryn and Milik, noting their dedication to ensuring a smooth buying experience. Many highlight the dealership's large inventory and the quality of vehicles, contributing to a positive overall impression.
Does Bluff Road Auto Sales offer vehicle financing?
Yes, they provide in-house vehicle financing that varies based on credit. This service is part of their commitment to making car purchases accessible for a wide range of budgets in Columbia.
Can I test drive a vehicle at Bluff Road Auto Sales?
Yes, they offer free on-site test drives. Home test drives may also be available, but this service varies.
What types of vehicles does Bluff Road Auto Sales sell?
They specialize in the sale of used cars, luxury cars, and trucks, ensuring a diverse selection for customers in Columbia.
How does Bluff Road Auto Sales handle vehicle servicing?
They provide vehicle service options including oil changes, brake inspections, and tire rotations, ensuring that each vehicle is well-maintained.
What assistance can I expect when purchasing a vehicle?
The team offers car purchase assistance and documentation support, helping customers navigate the buying process smoothly, as noted in several positive reviews.