Family Owned and Operated Since the 1990s, father-son team Import Auto Sales of Knoxville has an unstoppable passion for classic European motorcars and more recent models. Come see our collection of unique vehicles today. Thank you for supporting us all these years. We proudly serve the greater Knoxville area including Chattanooga, Johnson City, Kingsport, Cleveland, Athens, and Sevierville with Mini Coopers, BMWs, Mercedes, Hondas, Audis, Porsches, Mazdas, Toyotas, and Subarus.
Reviews Summary
The reviews present a consistent image of Import Auto Sales and its owner Henry, with almost all clients feeling satisfied with the company. Customers often praise the owner's approach, with many noting that he is knowledgeable and professional. They say the cars are above par, and the prices are reasonable, mentioning that the purchasing experience is positive. Most customers say they will return and are likely to suggest the agency to others. Several clients report feeling cared for and supported after their purchases, even though a car is a significant investment and the company's understanding of this is demonstrated in online reviews. Many reports include the fact that Henry handles questions and concerns kindly and quickly, focusing on customer service. This is an important quality for anyone considering buying a car, given the significant expense, so it is heartening to learn that Import Auto Sales has a process in place to take care of customers.
Frequently asked questions
7 questions
What do Import Auto Sales of Knoxville clients say about their buying experience?
Clients frequently highlight the knowledgeable and friendly staff, particularly HR, who provide a no-pressure environment. Many reviews commend the cleanliness and quality of the vehicles, along with a smooth purchasing process, making it a highly recommended choice for car buyers.
Does Import Auto Sales of Knoxville offer vehicle delivery services?
Yes, they provide vehicle delivery as part of their customer service offerings, ensuring a convenient experience for buyers. This is often praised in reviews, showcasing their commitment to customer satisfaction.
What types of vehicles can I find at Import Auto Sales of Knoxville?
They specialize in selling pre-owned luxury cars, certified used cars, and used SUVs. Their inventory includes brands like Mini Coopers, BMWs, Mercedes, Hondas, Audis, Porsches, Mazdas, Toyotas, and Subarus, appealing to a wide range of customers.
Can I get a pre-purchase inspection at Import Auto Sales of Knoxville?
Yes, they offer a pre-purchase inspection as part of their vehicle inspection services. This ensures that buyers are well-informed about the condition of the vehicle before making a purchase.
What are the hours of operation for Import Auto Sales of Knoxville?
Their hours are as follows: Monday: 9:00 AM - 6:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 6:00 PM, Thursday: 9:00 AM - 6:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 2:00 PM, Sunday: Closed.
How does Import Auto Sales of Knoxville assist with vehicle financing?
They provide loan consultation, financing options review, and payment plans as part of their vehicle financing services, helping customers navigate the financial aspects of purchasing a vehicle.