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Review Keywords Analysis

  1. US
  2. TN
  3. Memphis
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers

Kay Jewelers

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2760 N Germantown Pkwy #1530, Memphis, TN 38133, USA Get Directions
4.2
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Service Sub Service Average Price Range (USD)
Jewelry Purchase Wedding Bands
$300 - $800 Call to Book
Engagement Rings
$500 - $2000 Call to Book
Diamond Earrings
$100 - $1500 Call to Book
Jewelry Repair Ring Resizing
$30 - $50 Call to Book
Stone Replacement
$100 - $500 Call to Book
Chain Repair
$20 - $60 Call to Book
Jewelry Cleaning Ultrasonic Cleaning
$10 - $20 Call to Book
Polishing
$15 - $30 Call to Book
Inspection and Cleaning
$10 - $25 Call to Book
Watch Services Battery Replacement
$20 - $30 Call to Book
Watch Repair
$40 - $150 Call to Book
Watch Band Adjustment
$10 - $20 Call to Book
Custom Jewelry Design Custom Engagement Rings
$1000 - $3000 Call to Book
Personalized Pendants
$150 - $800 Call to Book
Unique Jewelry Pieces
$200 - $1000 Call to Book
ABOUT   Services Excellence Summary

We started as a single jewelry store in 1916 and now have over 1,100 locations nationwide. As the largest specialty retailer, we are the best source for every jewelry need. We provide top-quality, attractive pieces at fair prices. The Kay Jewelers Stores and online sources have excellent customer service. Our jewelry experts have the information and insight to assist every consumer both in person and online. Our rings and engagement rings are available in a variety of styles. We have a large selection of diamonds. Kay Jewelers has famous brand names like Ever Us, Neil Lane Bridal, Adrianna Papell, and Tolkowsky (r) diamonds on hand, as well as Le Vian Chocolate Diamonds.

 

SUMMARY   Reviews Summary

The reviews center around saying the staffers are super friendly and helpful. Prospective customers noted the positive energy of the store's team members while engaging with them, striking up meaningful conversations, and investing the time to understand their preferences. They have expressed satisfaction with the customer service, especially mentioning employees such as Courtney, Chris, Stacey, and Lawrence walking the extra mile to make sure all issues are solved. The shoppers also expressed their contentment with their selections and the deals from the store, and many of them vow to be returning customers. The store gets sentiments from shoppers that show how much they appreciate the courtesy and customer service they get. The store also gives back, with a lifetime of free maintenance, making it top-tier jewelry.

 

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John Doe left a 5 star review
★★★★★
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Pros & Cons

PROS
very helpful (3)
great customer s ... (1)
great place (1)
great people (1)
went the extra m ... (1)
helpful and know ... (1)
super nice (1)
good deals (1)
decent prices (1)
helped me (1)
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Kay Jewelers Reviews: 42. Average Rating: 4.2

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John Doe left a 5 star review
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