Meridian Property Management | Memphis Property Management

I am a current resident of Meridian Property Management (Memphis, TN) and my family and I are preparing to go 5 days with no central air conditioning. Our air went out on Tuesday, Aug. 15th. I have two young ill children which I made EVERYONE I came in contact with aware of between maintenance, property managers, and the 3rd party vendor. We were not provided any means of an alternative option as far as hotel, window unit, etc from day one. Service did not arrive until late afternoon the next day (Wednesday, Aug. 16th). The 3rd party vendor that arrived stated that the compressor on the unit had gone completely out and the unit itself would need to be replaced. An estimate on the work that would need to be done was sent that day to the Landlord and Meridian Properties (property management company). No feedback was given that day until I called for a temporary portable unit to be provided and even then I was only give 1 for a 3 BEDROOM HOUSE. Again, with 2 sick kids. It's now Friday, August 18th and still the estimate for work hasn't been approved by the Landlord. This is inhumane. Its 85 degrees in the home. Meridian goes mute if you push for answers on follow ups. And there isn't an ounce of empathy from the property managers. One only told me "If I could predict when your air would go out, I promise I would tell you"....what does that have to do with fixing my situation now? Meridian Property and the Landlords/Owners they represent are heartless, greedy, self-indulgent people, and I would stay far away from them. The most communication you get pertains to paying your rent on time and keeping your rental insurance updated. Problem wise, they are awful and do not have any empathy towards families nor your children.