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Meridian Property Management | Memphis Property Management

Meridian Property Management | Memphis Property Management

Name: Meridian Property Management | Memphis Property Management
Address: Memphis, US
Telephone: +19013003266
Rating: 3.41

100 reviews

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+19013003266

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2760 Colony Park Dr #103, Memphis, TN 38118, USA Get Directions

property management company Top Property Management Companies in United States Top Property Management Companies in Tennessee

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ABOUT Services Excellence Summary

Meridian Property Management in Memphis, TN, is a full-service property management and rental company. They provide various types of properties such as single-family, multifamily, condominium, and duplex homes, serving the Greater Memphis Area and Northwestern Mississippi. Meridian Property Management also oversees many Owners Associations in Olive Branch, MS. They have an excellent history of driving low vacancy rates and maximizing investment returns. MPM is committed to delivering the most excellent possible customer experience. They have Property Managers, Technicians, and licensed Leasing Agents. MPM provides full management services to property owners and tenants so they can see the financial benefits of their well-managed investments without the hassle of maintenance or property care. Customers can trust that their tenants and properties are receiving the care they need for a fruitful investment experience.

SUMMARY Reviews Summary

Meridian Property Management has received incredible reviews from tenants. Tracy, Sarah, and Lyndsey have been praised for their helpfulness and kindness, as well as their quick responses. The maintenance employees have also been highlighted for their rapid work order responses. Several reviewers stated that they were pleased with the hassle-free move-in process and described their residences as beautiful and well-situated. Many tenants have experienced difficulties working with other rental businesses, but Meridian has given them relief. The staff are commended for their thoroughness, enthusiasm, and commitment. Both the property managers and the maintenance personnel have earned appraisal. This business gets a lot of 5-star ratings from renters. I would highly recommend them to anyone looking for a property manager, as the organization is professional, committed, and recognizes the importance of satisfactory customer service.

C. left a 1 star review

★☆☆☆☆

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Aug 18

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Reputation Change over time

Pros & Cons

PROS

very professiona ... (6)

very helpful (6)

great job (5)

recommend (5)

very friendly (3)

great experience ... (2)

very kind (2)

very responsive (2)

very informative ... (2)

highly recommend ... (2)

Cons

rude (5)

unprofessional (4)

never responded (3)

unresponsive (2)

0 stars (2)

terrible (2)

awful (2)

damages (2)

will not refund (1)

poor communicati ... (1)

Meridian Property Management | Memphis Property Management Reviews: 100. Average Rating: 3.4

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Reviews (1) Google Reviews (99)

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Fix negative reputation Fix negative reputation

I am a current resident of Meridian Property Management (Memphis, TN) and my family and I are preparing to go 5 days with no central air conditioning. Our air went out on Tuesday, Aug. 15th. I have two young ill children which I made EVERYONE I came in contact with aware of between maintenance, property managers, and the 3rd party vendor. We were not provided any means of an alternative option as far as hotel, window unit, etc from day one. Service did not arrive until late afternoon the next day (Wednesday, Aug. 16th). The 3rd party vendor that arrived stated that the compressor on the unit had gone completely out and the unit itself would need to be replaced. An estimate on the work that would need to be done was sent that day to the Landlord and Meridian Properties (property management company). No feedback was given that day until I called for a temporary portable unit to be provided and even then I was only give 1 for a 3 BEDROOM HOUSE. Again, with 2 sick kids. It's now Friday, August 18th and still the estimate for work hasn't been approved by the Landlord. This is inhumane. Its 85 degrees in the home. Meridian goes mute if you push for answers on follow ups. And there isn't an ounce of empathy from the property managers. One only told me "If I could predict when your air would go out, I promise I would tell you"....what does that have to do with fixing my situation now? Meridian Property and the Landlords/Owners they represent are heartless, greedy, self-indulgent people, and I would stay far away from them. The most communication you get pertains to paying your rent on time and keeping your rental insurance updated. Problem wise, they are awful and do not have any empathy towards families nor your children.