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  1. US
  2. TX
  3. Abilene
Kent Beck Motors

Kent Beck Motors

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Open 9:00 AM-6:00 PM now
710 S Clack St, Abilene, TX 79605, USA Get Directions
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ABOUT   Services Excellence Summary

Kent Beck Motors is a family-owned and operated company established in 1993. Since then, we have become very successful due to our goal of providing a hassle-free first-class buying experience. Our friendly, helpful staff wants you to get a great car deal. We strive to exceed your expectations, both before and after you purchase a vehicle. Please like us and leave a review on Facebook. Tell everybody how nice it was to buy the car at Kent Beck Motors. We are located at 710 S Clack Abilene TX. We get locally-sourced pre-owned cars from sources, so your car will be an Abilene vehicle. Don't see what you want? Tell us what you're looking for and we'll find the perfect car for you! Contact us by calling, emailing, or seeing us in person. You can schedule a test-drive, get a trade-in value, discuss financing, or anything you need. Our finance manager recognizes that everyone has their own budget and circumstances. Our team will work with multiple lenders to get you the best package possible! The quick and easy application process is stress-free. Low-rates provide quick approval and flexible terms. Pre-approval is also encouraged! You may fill out the straightforward application today; apply online!

 

SUMMARY   Reviews Summary

Adrian Guerrero, Tyler Gilmore, and Kent Beck at Kent Beck Motors have garnered high praise from clients. Their genuine, personalized service was highlighted several times. Many lauded the team's car-purchasing process and their commitment to meeting clients' needs, with a special comment suggesting a family-like atmosphere. Clients praised Guerrero and Gilmore's expertise and their individual approaches to helping them find their new vehicles. The willingness of employees to take care of car needs after the sale was also mentioned, emphasizing long-term relationships. The company got rave reviews from one customer, who attested to the team's diligence and commitment to making the business genuinely about the client's best interests. Customers stated that the team was the first to be clearly invested in their needs during the purchase process, indicating sincere care about customer welfare. Far though one review mentioned someone else getting the car they wanted, most of the clients were satisfied with the outcome, which likely portends a higher profit for the company. This does not mean that the dealership is not profitable. The dealership is a tough market, but these reviews suggest that Kent Beck is drawing more and repeat clients due to its outstanding customer service. There was a lot about the compensation process to unpack. Customers reported comfort, ease, boundaries, and other emotional factors, indicating that the company had a simple way to handle transactions. These reviews demonstrate how the power of ongoing customer satisfaction can help improve the company's reputation and customer base.

 

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Pros & Cons

PROS
recommend (18)
highly recommend ... (8)
helped me (6)
very helpful (6)
best place (5)
great experience ... (3)
great people (2)
very friendly (2)
very professiona ... (2)
friendly service ... (2)
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Kent Beck Motors Reviews: 104. Average Rating: 4.8
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