Friendly staffFair pricingQuick serviceExcellent customer serviceEasy buying processTrustworthy peopleQuality used vehiclesKnowledgeable technicianFast repairsGreat prices on tires
About this business
Here at TRAVIS AUTO GROUP, we have sold used SUVs and trucks for over a decade. Our family started our business over ten years ago to sell top-quality vehicles and offer a fun and easy buying process. We prioritize our customers. We will do everything we can to make sure they find the vehicle they want when they visit. Our customers come from near and far to take test drives. We are worth the trip if you are from St Angelo or Wichita Falls.
Seeing is believing, and a test drive will show you that we are committed to excellence. Our cars, trucks, and SUVs are not only the best quality, but our staff is also friendly, honest and patient. We will take all the time you need to explain your choices. We carefully check each vehicle before you buy it to ensure you get what is best for you. Our website presents Travis Auto Group in Abilene and the advantages we offer.
Reviews Summary
The primary reviewers were astoundingly happy with their experience buying a car from Travis Auto Group, as it was an occasion to remember. They singled out Mark and Wesley for making the buying process swift and uncumbersome. The reviewers noted their friendly and ethical personas in a field noted for high-pressure sales and instead awarded them bets experience commendation. Accordingly, the reviewers expressed their satisfaction with the company and promised to return. However, they praised the customer service, denoting that the staff of the Travis Auto Group were kind and helpful. This underlines the group's best practices that convince former customers to recommend it to their friends. They praised Wes similarly, lauding his electronic documentation handling, a significant convenience. For example, a reviewer affirmed getting their car as quickly as possible and noted the great service and praised the mechanic TJ. Reviewers lauded TJ for their car service, offering the best results. They noted comprehensiveness and patience and highlighted his understanding of customers under stress. TJ is a competent and trustworthy provider that they would recommend, denoting the continued quality. Most reviewers praised the likability and professionalism of the staff. Their amicable nature and personalized service have fostered an environment for customers to relax and be excited. The welcoming atmosphere created by the staff was crucial in creating an America review tone. Overall, the primary reviewers said that they would definitely suggest the company to everyone because they had a great time buying a car and appreciated the staff's kindness and efficiency.
Frequently asked questions
7 questions
What do Travis Auto Group clients say about their experience with the staff?
Customers frequently highlight the friendly and patient staff at Travis Auto Group, particularly praising Wes and Mark for their honesty and support throughout the buying process. Many reviews mention a stress-free experience and excellent customer service.
Does Travis Auto Group offer vehicle financing options, and what do customers say about it?
Yes, they provide vehicle financing services, including loan consultation and payment plan setup. Reviewers appreciate the seamless process and the team's assistance in navigating financing, often noting how easy and quick the experience was.
What services does Travis Auto Group offer for used vehicles?
Travis Auto Group offers a range of services including used vehicle sales (sedans, SUVs, trucks), auto repair and maintenance (oil changes, tire installations, brake fluid changes), vehicle inspections (pre-purchase, safety, emission tests), vehicle financing, and window tinting.
Can I get a vehicle inspection at Travis Auto Group, and how do customers feel about the service?
Yes, they offer vehicle inspections, including pre-purchase and safety inspections. Customers have reported positive experiences, emphasizing the thoroughness and reliability of the inspection services provided.
How long does it take to purchase a vehicle at Travis Auto Group?
Many customers mention that the purchasing process at Travis Auto Group is quick, often completing transactions in a short time frame, sometimes as fast as 15 minutes after test driving.
Does Travis Auto Group provide window tinting services, and what do customers think?
Yes, they offer window tinting for sedans, SUVs, and trucks. Reviewers appreciate the quality of the tinting service and the convenience of having it done right after purchasing a vehicle.