Professional serviceFriendly staffSincere serviceCaring approachKind and patientThorough explanationsExcellent resultsSupportive staffOutstanding attorneyUnderstanding lawyer
About this business
Customer Reviews for the Law Office of Janis Alexander Cross
1. Straightforward, friendly staff!!
2. very straightforward, friendly staff!!
3. Very good service. Sincere. Thoughtful. Enthusiastic and very professional.Thank very very much
4. Very good service. Sincere. Thoughtful. Enthusiastic and very professional.Thank very very much
5. Do not hire this attorney! Absolute worst representation possible. I worked as a paralegal for 12 years so I know what to expect. She never responded to anything in a timely manner, and missed several deadlines. If my EX wasn't calling me asking me why I wasn't responding, I would not have ever known I was missing deadlines. She had my final decree for 3 weeks, never forwarded it to me, to review and sign, so we missed our final hearing date! She would not take my phone calls and would not communicate with me. I would send her numerous emails and she wouldn't respond. She finally called me when I refused to pay her! My case was not a difficult case and she did ABSOLUTELY NOTHING!! I would have been better off saving my money and representing myself.
6. Do not hire this attorney! Absolute worst representation possible. I worked as a paralegal for 12 years so I know what to expect. She never responded to anything in a timely manner, and missed several deadlines. If my EX wasn't calling me asking me why I wasn't responding, I would not have ever known I was missing deadlines. She had my final decree for 3 weeks, never forwarded it to me, to review and sign, so we missed our final hearing date! She would not take my phone calls and would not communicate with me. I would send her numerous emails and she wouldn't respond. She finally called me when I refused to pay her! My case was not a difficult case and she did ABSOLUTELY NOTHING!! I would have been better off saving my money and representing myself.
7. Wow first of all yes you do represent me and second my friends child was playing on my phone and was touching the screen. But yes ma'am you in fact are my attorney.
8. Just called and the receptionist was very rude. At first she could not hear which is understandable. Then she said she could hear me. Yet...she hung up on me. So I called back. Again the lady could not hear me. After I asked her if I was a bother to her by the sound of her tone. She responded I can hear you. Then I explained how our previous call had played out with her hanging up on me. She then responded in a rude attitude how if she says she can hear me that means she can hear me. So...why did she hang up on me??? I told her she was unprofessional and decided to warn others by making this review.
9. Very professional. Kind hearted. And knew exactly how to care for my case.
10. Janis was amazing for our family! She was always kind and patient, even when we were going crazy. She and her staff kept us steady and confident! Through our ordeal, due to her and her teams care, we feel like we not only gained an ally, but a family!
11. She didn't answer.
But She did send me an email on next day.
12. She didn't answer.
But She did send me an email on next day.
13. Janis helped me through my divorce and even when it got tough she was there for me! Her staff was always very friendly!! Highly recommend
14. Jamis and her staff are courteous and are with you every step of the way
15. friendly, helpful staff
Frequently asked questions
6 questions
What do clients say about the Law Office of Janis Alexander Cross and their services?
Clients frequently praise the friendly and professional staff, noting their thoroughness and support throughout difficult situations. Many reviewers highlight the team's commitment to keeping clients informed and their ability to provide reassurance during challenging times.
Does the Law Office of Janis Alexander Cross offer initial consultations?
Yes, they provide initial consultations as part of their services. This allows clients to discuss their cases and understand the legal process before proceeding.
What family law services are offered by this practice?
The Law Office of Janis Alexander Cross offers a range of family law services including divorce representation, child custody, and child support enforcement, as well as legal document preparation such as filing divorce papers and custody agreement drafting.
How does the Law Office of Janis Alexander Cross handle communication with clients?
Reviewers have noted that the staff is generally responsive and keeps clients informed, although there are some mentions of delayed responses in specific cases. Overall, many clients appreciate the team's efforts to maintain communication.
Does this office provide follow-up consultations?
Yes, the Law Office of Janis Alexander Cross offers follow-up consultations, ensuring that clients can revisit their cases and discuss any ongoing concerns or developments.
Where is Law Office of Janis Alexander Cross located?
Bank of the Southwest Tower, 600 S Tyler St #1313, Amarillo, TX 79101
Meet the team
1 member
Janis Cross
Attorney
Location & directions
Amarillo, Texas
Law Office of Janis Alexander Cross
Divorce Attorney
Address
Bank of the Southwest Tower, 600 S Tyler St #1313, Amarillo, TX 79101