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Review Keywords Analysis

US / TX / Austin
ADT Security Services photo
ADT Security Services photo
ADT Security Services photo
ADT Security Services photo
ADT Security Services photo

ADT Security Services

Address: 1033 La Posada Dr Suite 101, Austin, TX 78752, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Security System Installation Basic Security System $300 - $500 Call to Book
Advanced Security System $1000 - $3000 Call to Book
Camera Installation $150 - $350 Call to Book
Monitoring Services Basic Monitoring $20 - $30 Call to Book
Premium Monitoring $35 - $60 Call to Book
Video Monitoring $50 - $100 Call to Book
Equipment Upgrades Wireless Sensors $30 - $50 Call to Book
Doorbell Camera $100 - $200 Call to Book
Surveillance Cameras $150 - $400 Call to Book
Contract Services Short-Term Contract N/a Call to Book
Long-Term Contract $500 - $1500 Call to Book
Cancellation Fees $200 - $1200 Call to Book
Technical Support Basic Support $0 - $20 Call to Book
On-Site Support $75 - $150 Call to Book
Remote Assistance $20 - $50 Call to Book

What people love

From reviews
Knowledgeable technicians Polite staff Detailed explanations Professional installation Timely arrival Tailored security solutions Customer-focused service Courteous salesman

About this business

Since 1874, ADT has been the most trusted and the best security company in San Antonio. We know that protecting your family and home’s safety is the most important service we can provide. To us, this means more than installing a security system at your San Antonio, TX home. We have been the industry leader in home security for over a century and a half. Our company advances home security technology by pioneering home automation tools that work with home alarms. We monitor your San Antonio home for 24 hours a day, every day of the year, no matter where you are in the world. ADT’s home security and alarm monitoring services protect you from all types of emergencies.

Reviews Summary

The reviews are generally favorable about ADT and the technical pros. They praised their competence and willingness to answer questions. Technicians worked well with the clients and provided an understanding of the installation process, which was beneficial. Customers appreciated the security system model they bought. They mentioned the thoroughness of the sales team and the extent of detail they offered about the matching system. The discount information was not always accurate; however, the final combination with quality was appreciated. One customer said that their technician, Hussein Hasan, was phenomenal and professional despite his technical problems. Some customers offered suggestions to make the products better. One idea was to forestall an excessive flash when installing in a bedroom, for example. Overall, the installations went well, and both the clients and the technicians had an excellent time.

Frequently asked questions

7 questions
What do ADT Security Services clients say about the work?
Clients frequently praise the punctuality and professionalism of the technicians, noting their attentiveness to detail and willingness to answer questions. Reviewers highlight that the installation meets their specific security needs, contributing to a sense of safety at home.
Does ADT Security Services offer emergency monitoring services in San Antonio?
Yes, they provide monitoring services that include Basic Monitoring, Premium Monitoring, and Video Monitoring, ensuring your home is monitored 24/7 for all types of emergencies.
What types of security system installations does ADT handle?
ADT offers a range of security system installations, including Basic Security Systems, Advanced Security Systems, and Camera Installations, tailored to meet the specific needs of homeowners in San Antonio.
Can I get technical support from ADT Security Services, and what do customers say about it?
Yes, they provide technical support options including Basic Support, On-Site Support, and Remote Assistance. Reviewers have noted the technicians' knowledge and helpfulness during installations and troubleshooting.
Does ADT Security Services handle equipment upgrades for existing systems?
Yes, they offer equipment upgrades such as Wireless Sensors, Doorbell Cameras, and Surveillance Cameras to enhance the security of existing systems.
What types of contracts does ADT Security Services offer?
ADT provides Long-Term Contracts and has Cancellation Fees, allowing flexibility based on customer needs. They do not currently offer Short-Term Contracts.
Where is ADT Security Services located?
1033 La Posada Dr Suite 101, Austin, TX 78752, USA

Location & directions

Austin, Texas
ADT Security Services
Security Systems
Address
1033 La Posada Dr Suite 101, Austin, TX 78752, USA
Hours
Closed Now
ADT Security Services Reviews · 1.8 average
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