Smith Thompson Home Security and Alarms is the top Austin alarm company and home security system. We do not want you trapped in contracts with other wireless providers with high monthly payments or slow service. You should stay because you want to, not because we force you. Austin home alarm monitoring should be friendly, accessible, and fast. Since 1978, we have charged a single price! Not like other home security companies in Austin that keep changing rates to make more money. Smith Thompson’s clients can experience consistent pricing and service. We have been charging the same amount since 1978. We have never raised our prices since 1978! We do not have contracts or terms. We have never had a contract for Austin home monitoring services. You can simply switch if you are dissatisfied with the service. We are confident in your service and have never hidden anything from our customers. Your satisfaction is our goal.
Reviews Summary
The reviews for Smith Thompson are overwhelmingly positive. Keywords like professional, efficient, great, fast, knowledgeable, and honest are frequently mentioned, reflecting how clients perceive their services. Most comments agree that the installations are well executed and cost-effective, especially compared to larger companies. Many comments commend the technicians, with Zach in particular receiving multiple accolades. Their professionalism and commitment to solving problems are highlights of the examples. The best notes mention the rapid response to alarm triggers and overall quality of customer service. Reliability, customer service, and professionalism are supported by numerous repeat clients, providing a strong benefit. Finally, using them as a reference during a crisis is also recommended. In summary, Smith Thompson is highly recommended for their excellent customer service and competitive prices.
Frequently asked questions
7 questions
What do clients say about the work done by Smith Thompson Home Security and Alarm in Austin?
Customers frequently praise the professionalism and efficiency of the technicians, particularly highlighting their knowledge and helpfulness during installations and support. Many reviews mention the friendly service and quick response times as standout features.
Does Smith Thompson Home Security and Alarm offer emergency dispatch services in Austin, and how do customers feel about their response time?
Yes, they provide emergency dispatch services. Reviewers commend their promptness in responding to alarms, often noting that police units were dispatched quickly when alarms were triggered, ensuring peace of mind.
What services does Smith Thompson Home Security and Alarm Austin provide?
They offer a range of services including Security System Installation (Smart Security System, Alarm System Setup, Camera Installation), Security System Monitoring (Monitoring Service, Alarm Response Service, Emergency Dispatch Service), Equipment Repair and Maintenance, Consultation and Support, Smart Home Integration, Remote Access Setup, Home Safety Assessments, Alarm and Security Upgrades, and Custom Security Solutions.
What are the operating hours for Smith Thompson Home Security and Alarm in Austin?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Is there a contract required for services at Smith Thompson Home Security and Alarm?
No, they do not require contracts, allowing customers to choose their services without being locked into long-term agreements, which is a common concern among clients.
Can I get a consultation for my home security needs with Smith Thompson Home Security and Alarm?
Yes, they offer consultations and support, including system reviews and troubleshooting assistance, to help customers assess their security needs effectively.
Where is Smith Thompson Home Security and Alarm Austin located?
7000 N Mopac Expy Suite 200, Austin, TX 78731, USA
Location & directions
Austin, Texas
Smith Thompson Home Security and Alarm Austin
Security Systems
Address
7000 N Mopac Expy Suite 200, Austin, TX 78731, USA