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  1. US
  2. TX
  3. Austin
All Star Security of Austin

All Star Security of Austin

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Open 6:00 AM-11:00 PM now
305 W 45th St, Austin, TX 78751, USA Get Directions
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ABOUT   Services Excellence Summary

The Security Company founded by Jeff Alexander in 2002 is dedicated to eliminating the middleman. The firm aims to provide superior service and security at a lower cost than the major players. This use of cost and business strategy has earned Austin All Star Security an A+ rating from the Better Business Bureau. The company has been in business for ten years and is also licensed for fire safety and security. Our business is predominately referral-based. Here, customers are the priority, and their needs are met with low prices and excellent service. All Star Security uses its owner and operator, Jeff Alexander, to be the face of the brand and the connection to clients. Jeff Alexander brings over 15 years of security industry experience to the table. Jeff Alexander spent seven years in the Coast Guard before entering the security industry. For six years, Jeff worked for Ranger American, an authorized ADT Dealer. Who better to protect your home than someone who has protected our borders? Jeff Alexander's deployment story is essential to his game. In his words, “today’s safety requires that every home and business have its security.” He aims to create a business that increases standards, protects clients from lies, eliminates the middleman, and enables these savings to be passed on to those who need security solutions in their homes and businesses. Jeff Alexander believes that security is essential. Security is not a convenience or a way to have peace of mind, but I am sure everyone needs it.

 

SUMMARY   Reviews Summary

The feedback illustrates that All Star Security is dedicated to top-notch customer service and they recognize Jeff to be very personable, professional, and extremely responsive. Clients have all said that Jeff and his team offer a range of expertly installed DIY alarm and camera systems, with Jeff and his sidekick Tommy providing excellent customer service that was punctual and thorough, which includes after-hours communication. This was reflected in one outstanding case where they were able to assist a client whose device had malfunctioned, with their suggestions and advice helping in simple diagnosis and enabling the replacement of the faulty device. Other reviews said that All Star surpassed their already good installation services while also providing as good or better customer service than at any other time. This is a relatively inexpensive way of offering an advanced security and automation solution to clients who care. All Star Security has many references and word of mouth, ensuring the reviews available are credible and reflective of the experience the client will receive.

 

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Pros & Cons

PROS
recommend (31)
highly recommend ... (16)
very professiona ... (6)
recommended (5)
highly recommend ... (4)
great service (3)
very responsive (3)
affordable (2)
amazing service (2)
very efficient (2)
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Cons
stay away (2)
expensive (1)
rude (1)
All Star Security of Austin Reviews: 75. Average Rating: 4.7
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