Compassionate serviceHelpful staffProfessional careSupportive environmentKindness and understandingGuidance through processCaring funeral directorEmotional supportExcellent customer serviceEmpathy during loss
About this business
Villasenor Family and Mission Funeral Home were the first to respond to the UT Tower shooting in 1966. For more information about a traumatic event in Austin history and how Mission Funeral Home reacted, click the image above. A full version of Life Magazine is available.
Serving Austin and Central Texas as a family-owned Austin funeral home since 1959
Funeral Services Austin—our aim is to provide our families with full, compassionate, and professional care before and after the death of a family member
Family-owned Austin funeral home is the oldest funeral home in the city. Families help families
Reviews Summary
Many of the reviewed families expressed their gratitude for Michelle and D'Ann's attentive and supportive attitude. The service provided by Mission Funeral Home staff was recognized as the specifics in each review attest. Most clients described D'Ann by name and by how much she had done to help them. Their commendations show how supportive and compassionate a woman she was. D'Ann clearly went above and beyond her job at each funeral. She smoothly handled the process and made things so much easier and manageable for the families. They also noted the welcoming and family-like atmosphere created by all the staff, something that softened the sorrow of that time so much. They also said their loved ones looked stunning in the funeral home. Mission Home Serenity Chapel's service was referred to as a blessing by families, an affirmation that they felt secure and taken care of at a time of sorrow. The families expressed their support for the company. They strengthened it by dividing their grieving hearts. This is not advisable for everyone, especially those who just lost a loved one. It is serving like a sanctuary for them, a place of peace in storms of grief. Despite the sorrow and misfortune families experienced, they couldn't stop saying they're grateful and lucky for the right hand and comfort of the hands that held them at that time. They felt the need to insist on a final thank you at least for everyone to know how and why they should ask for help when death comes. The families were fortunate to have found a mission home serenity chapel. This particular home provided the right atmosphere for their need. Its doors were always open for their visits or calls. They believe this funeral home is doing a great job and immediately recommend others to take advantage of this opportunity as the review indicates.
Frequently asked questions
7 questions
What do Mission Funeral Home Serenity Chapel clients say about the work?
Clients frequently praise the compassionate care provided by the staff, particularly D'Ann, who is noted for her understanding and support during difficult times. Many reviews highlight the team's professionalism and the personal attention given to families.
Does Mission Funeral Home Serenity Chapel offer grief counseling services?
Yes, they provide grief counseling services, including individual grief support, family grief counseling, and support groups, ensuring families have the emotional assistance they need during challenging times.
Can I pre-plan my funeral at Mission Funeral Home Serenity Chapel?
Yes, they offer pre-planning services, including funeral pre-arrangement, trust funding, and payment plans, allowing families to make arrangements in advance.
What types of burial services does this funeral home provide?
Mission Funeral Home offers traditional burial, grave opening and closing, and headstone installation, ensuring comprehensive burial services for families.
How does Mission Funeral Home Serenity Chapel support families during the funeral process?
The team is dedicated to guiding families every step of the way, as reflected in reviews where clients express gratitude for the support and care they received during their time of loss.
What funeral services are available at Mission Funeral Home Serenity Chapel?
They provide a range of funeral services, including basic funeral service, memorial service, and cremation service, focusing on compassionate care during a family's time of need.
Where is Mission Funeral Home Serenity Chapel located?