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NAPA Auto Parts - Genuine Parts Company

Name: NAPA Auto Parts - Genuine Parts Company
Address: Austin, US
Telephone: +15128337900
Rating: 4.3883

103 reviews

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+15128337900

Open 7:30 AM-8:00 PM now

10101 N Lamar Blvd, Austin, TX 78753, USA Get Directions

auto parts stores Top Car Parts Shops in United States Top Car Parts Shops in Texas

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ABOUT Services Excellence Summary

Fifty-two auto parts dealers formed the National Automotive Parts Association in 1925. The goal was to enhance the availability of parts for companies and people who were becoming increasingly mobile with the shift from horses to cars and trucks. Once owned by several member companies, NAPA's stores and warehouses quickly became the primary source for quality auto parts. NAPA's growth in the early years was bolstered by Carlyle Fraser, founder of Genuine Parts Company. With NAPA, you can access the best quality car parts for all vehicles. You may also get free professional support to help you locate the ideal vehicle brakes or battery for your car. NAPA also sells tools, equipment, and other items. Call our list of over six thousand professionals or visit one of our over fifty thousand retail outlets to get your parts. You may also place orders online and pick them up at the curb or in the store.

SUMMARY Reviews Summary

The assessment of the reviews appears to present positive feedback for NAPA Auto Parts, particularly their service and staff. Adriana is frequently acclaimed for her exemplary customer service and ability to meet customers' needs by providing expert guidance and prompt service. Many customer reviews noted that the shop had the items they required and was well-organized. These reviews mentioned the staff's friendliness and expertise, rapid service, and lower prices than other auto parts stores. This part store also specialized in specific parts and had the items in stock, further enhancing customer satisfaction. Overall, the reviewer indicates that NAPA Auto Parts is a top-rated store that excels in customer service and product availability.

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Reputation Change over time

Pros & Cons

PROS

great service (4)

friendly staff (3)

very friendly (2)

very kind (2)

recommend (2)

great place (2)

very knowledgeab ... (2)

excellent servic ... (2)

love this place (2)

very helpful (2)

Cons

expensive (2)

horrible (2)

horrible custome ... (1)