REI Bike Shop

A good life outside is one well-lived, and they promise to help you relax and enjoy outdoor adventure. Our products are guaranteed for a lifetime; your order comes with a 100% guarantee of customer satisfaction. Furthermore, they value the worth of outdoor gear that lasts, which is why their products are long-lasting. They operate as a co-op because life is better that way. They make almost 70% of their profits available to their members, their non-profit partners, and their workers. Our Austin Gateway branch stocks a full-service bike shop where you can enjoy your ride or learn how to ride. We welcome all rider levels and offer several bike services that will keep you on the road, trail, or wherever you like to ride. There are adjustments and repairs for mountain bikes, hybrids, E-bike, and all other bikes in their shop. Booking may be required; contact them for a free inspection and estimate. We will also offer you trip planning and advice on the choice of and use of equipment. Feel free to ask for any information that will make you smile when you ride.

The shop's bike tech experts exhibit unparalleled customer service and capability. Customers left satisfied, especially by the shop's same-day repair turnaround times. Also, the store has a wide range of tools that made the reviewers' required repairs more manageable. The store personnel were another highlight, facilitating everything to make sure clients leave happy. One customer needed a repaired chain urgently on a Sunday, and despite what might be a slow schedule, the techs promptly attended to the issue. Alongside superb bike assistance, the location has equally exceptional camping and winter clothing selections. The reviewer felt the 5 visits made to the store during the holiday impact local businesses positively and encourage them to shop more at REI. Overall, in-store experiences were characterized by amiable yet helpful staff.