The Steam Team is Austin’s trusted leader in water damage restoration, providing fast, 24/7 emergency response for floods, leaks, storms, and unexpected water intrusions. Locally owned since 1983, The Steam Team brings more than four decades of hands-on experience helping homeowners and businesses recover quickly and safely from property damage.
Their IICRC-certified technicians specialize in water extraction, structural drying, moisture detection, sewage cleanup, mold prevention, and full restoration services using advanced equipment and proven techniques. From burst pipes and overflowing appliances to major flooding events, the team responds quickly to minimize damage, protect your property, and begin the recovery process right away.
Every project starts with a detailed inspection and customized mitigation plan designed to stabilize affected areas and restore your space efficiently. Services include emergency water cleanup, flood mitigation, mold remediation, fire and smoke cleanup, and comprehensive post-loss support. Technicians work carefully to prevent secondary damage such as mold growth or structural deterioration, while maintaining clear communication throughout each step.
The Steam Team also works directly with insurance providers to help streamline claims, supplying thorough documentation, moisture readings, and progress updates so customers can focus on getting life back to normal. Their professionally trained crews follow industry best practices for containment, drying, cleaning, and remediation to ensure safe, compliant results.
Known across Central Texas for honest communication, dependable service, and quality workmanship, The Steam Team is A+ rated with the BBB and trusted by generations of Austin families and businesses. What sets them apart is their commitment to professionalism, attention to detail, and dedication to doing the job right the first time.
With more than 40 years of experience restoring Austin properties, The Steam Team remains a reliable local partner for water damage restoration, mold remediation, and fire and smoke cleanup—delivering peace of mind when it matters most.
Frequently asked questions
7 questions
What do The Steam Team clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and attention to detail. Many highlight the impressive results, such as carpets looking brand new and thorough cleaning of upholstery and rugs. Mario and Brian are specifically mentioned for their excellent service.
Does The Steam Team handle emergency water extraction in Austin?
Yes, they specialize in emergency water extraction as part of their water damage restoration services. Reviews indicate they respond quickly to minimize damage, which clients appreciate during urgent situations.
What hours is The Steam Team available for services?
The Steam Team operates 24/7, with the following hours: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I get mold remediation services from The Steam Team?
Yes, mold remediation is one of the services they offer as part of their water damage restoration. Their IICRC-certified technicians are trained to handle mold prevention and cleanup effectively.
How does The Steam Team ensure quality during carpet cleaning?
The team uses steam cleaning, stain removal, and deodorization techniques for carpet cleaning. Reviewers often mention the thoroughness and professionalism of the technicians, resulting in excellent outcomes.
What types of roofing services does The Steam Team provide?
They offer roof installation, roof repair, and roof inspection services. Clients have noted their reliability and professionalism in handling roofing projects.