Great resultsProfessional teamKnowledgeable techniciansFriendly staffGreat serviceExcellent servicePolite crewClean carpetsExcellent communicationPunctual service
About this business
The Steam Team is Austin’s trusted leader in water damage restoration, providing fast, 24/7 emergency response for floods, leaks, storms, and unexpected water intrusions. Locally owned since 1983, The Steam Team brings more than four decades of hands-on experience helping homeowners and businesses recover quickly and safely from property damage.
Their IICRC-certified technicians specialize in water extraction, structural drying, moisture detection, sewage cleanup, mold prevention, and full restoration services using advanced equipment and proven techniques. From burst pipes and overflowing appliances to major flooding events, the team responds quickly to minimize damage, protect your property, and begin the recovery process right away.
Every project starts with a detailed inspection and customized mitigation plan designed to stabilize affected areas and restore your space efficiently. Services include emergency water cleanup, flood mitigation, mold remediation, fire and smoke cleanup, and comprehensive post-loss support. Technicians work carefully to prevent secondary damage such as mold growth or structural deterioration, while maintaining clear communication throughout each step.
The Steam Team also works directly with insurance providers to help streamline claims, supplying thorough documentation, moisture readings, and progress updates so customers can focus on getting life back to normal. Their professionally trained crews follow industry best practices for containment, drying, cleaning, and remediation to ensure safe, compliant results.
Known across Central Texas for honest communication, dependable service, and quality workmanship, The Steam Team is A+ rated with the BBB and trusted by generations of Austin families and businesses. What sets them apart is their commitment to professionalism, attention to detail, and dedication to doing the job right the first time.
With more than 40 years of experience restoring Austin properties, The Steam Team remains a reliable local partner for water damage restoration, mold remediation, and fire and smoke cleanup—delivering peace of mind when it matters most.
Frequently asked questions
7 questions
What do The Steam Team clients say about the work?
Clients frequently praise The Steam Team for their professionalism, punctuality, and thoroughness. Reviewers highlight the team's attention to detail, particularly mentioning staff like Mike and Mario for their exceptional service and results, making properties look like new again.
Does The Steam Team provide emergency water extraction services in Austin?
Yes, The Steam Team specializes in water damage restoration, including emergency water extraction. They are known for their rapid response to water-related incidents, which customers appreciate during stressful situations.
How does The Steam Team ensure quality in their restoration services?
The Steam Team employs IICRC-certified technicians who utilize advanced equipment and proven techniques for water damage restoration, ensuring high-quality service and effective recovery from property damage.
What types of cleaning services does The Steam Team offer?
The Steam Team offers a range of services including Water Damage Restoration (Emergency Water Extraction, Structural Drying, Mold Remediation), Roofing (Roof Installation, Roof Repair, Roof Inspection), Carpet Cleaning (Steam Cleaning, Stain Removal, Deodorization), Upholstery Cleaning (Sofa Cleaning, Chair Cleaning, Stain Protection), Drape Cleaning (Dry Cleaning, Steam Cleaning, Stain Treatment), and Area Rug Cleaning (Wool Rug Cleaning).
What are The Steam Team's hours of operation?
The Steam Team operates 24/7, with the following hours: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I expect thorough mold remediation from The Steam Team?
Yes, The Steam Team provides comprehensive mold remediation as part of their water damage restoration services. They focus on preventing mold growth and ensuring a safe environment for clients, which is reflected in positive customer feedback.
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