Customer feedback summary: 1. Don’t use them. They are very rude and they will ruin your piano moving day. My baby grand piano was ruined tunes and I spent lots of money for fixing up. They yelled in front of my new house, and our neighbors saw all situations and said they would call the police. The owner was laughing in front of me when I complained that situation. If you love your piano and yourself, don’t use them.2. Don’t use them. They are very rude and they will ruin your piano moving day. My baby grand piano was ruined tunes and I spent lots of money for fixing up. They yelled in front of my new house, and our neighbors saw all situations and said they would call the police. The owner was laughing in front of me when I complained that situation. If you love your piano and yourself, don’t use them.3. I am so pleased! The job was done professionally with knowledgeable and friendly staff. Their availability was perfect. Despite their busy schedule we’re able to fit me in on short notice on a Saturday.4. Extremely Unprofessional Company - Would highly recommend sourcing any other company for you piano services. Screamed at me using explicit language. I would give no stars if it was an option. - In response to the Owner. I am not a scammer or telemarketer but if this is how he treats his customers he should not be in business. The # of curse words - My final response was good enough I will find someone else to move our upright piano to the second floor. Will update this review with the company that completes the service for me.5. I used Martin's Professional Piano Moving to move our baby-grand to my daughter's new school and I couldn't be happier with their work. They arrived promptly...
Frequently asked questions
6 questions
What do Martin's Professional Piano Moving clients say about the work?
Clients frequently highlight the team's professionalism, punctuality, and care in handling pianos. Many reviewers appreciate their friendly demeanor and quick response times, noting that the moving process is smooth and efficient.
Does Martin's Professional Piano Moving handle piano tuning services in Dallas?
Yes, they offer various piano tuning services including Standard Piano Tuning, Pitch Raise Tuning, Initial Tuning, Regular Maintenance Tuning, and Emergency Tuning.
Can I trust Martin's Professional Piano Moving with valuable instruments?
Yes, many reviewers emphasize the company's extensive experience and real cargo insurance, which is crucial for moving high-value pianos, ensuring peace of mind during the move.
What types of piano repair services does this business offer?
They provide both Minor Repairs and Major Repairs, including String Replacement, Action Repair, and Cosmetic Restoration.
Does Martin's Professional Piano Moving offer piano storage options?
Yes, they offer Short-Term Storage, Long-Term Storage, and Climate-Controlled Storage for pianos.
Where is Martin's Professional Piano Moving located?