Customer serviceKnowledgeable staffProfessional installationFast responseClean installationQuality solar panelsGreat communicationSmooth processSupportive staffEasy process
About this business
Our Story
Erus Energy was founded in 2004 and has since expanded its services to 4 locations in Arizona and Texas. We are a full-service solar provider offering comprehensive energy solutions by reducing waste and maximizing your solar investment. With the latest in energy management and monitoring technology, our engineers, technicians, and project managers collectively work towards one goal – to provide exceptional service and maximum value for every customer. We serve 17,210 customers and counting. Our reputation has enabled us to grow, as our clients have acknowledged the quality of our work and customer service. We know how to save you money and make your home a healthy, energy-efficient environment. We serve the following markets: New Mexico: Las Cruces, Roswell, Alamogordo, Arizona: Phoenix, Flagstaff, Prescott, and surrounding cities: Phoenix, Tucson, Flagstaff, Prescott, Glendale, Arizona, Phoenix, Surprise, Chandler, Ahwatukee, Tempe, Green Valley, Ajo, Maricopa, Gila Bend, Marana, Texas, El Paso, San Antonio, Austin, Laredo, McAllen, Houston, New Braunfels
Reviews Summary
The key theme of the reviews is that Erus Energy provides excellent customer service and professional installations. Many customers praise their sales representatives, sales representatives, and sales representatives. Obed and Bradley are some of the frequently mentioned employees who are regarded as attentive, informative, and reliable points of contact. Installations were typically successful and returned positive feedback, especially on the conduct and professionalism of on-site crews such as Israel and Martinez. Reviews show that Erus Energy cares about its clients and works to make sure they are satisfied. There were some criticisms, with Omar mentioned in some reviews for delayed payments. But this is mainly offset by the positive interactions they have with other employees. In general, it is clear from the reviews that Erus Energy is a customer service-focused company that is willing to help customers transition to solar power streams.
Frequently asked questions
7 questions
What do Erus Energy clients say about the work?
Clients frequently praise Erus Energy for their professionalism, punctuality, and thorough installation process. Reviewers highlight the team's expertise and the quality of service provided, often mentioning specific staff members like Brianna and Maria for their exceptional support.
Does Erus Energy offer solar panel installation in El Paso?
Yes, Erus Energy provides solar panel installation services, including residential and commercial installations, as well as ballast system installation. Their comprehensive approach ensures maximum value for customers.
How does Erus Energy handle maintenance and repair services?
They offer maintenance and repair services such as solar panel inspection, fuse replacement, and system troubleshooting, ensuring that customers' solar systems operate efficiently and effectively.
Can I get a consultation for solar energy options?
Yes, Erus Energy provides consultations, including initial solar consultations, energy needs assessments, and financing options consultations to help customers make informed decisions about their solar investments.
What incentive programs does Erus Energy offer?
Erus Energy offers several incentive programs, including referral incentives, tax rebate assistance, and government grant application assistance to help customers maximize their solar investment.
Is Erus Energy good for first-time buyers, and what do reviewers highlight?
Yes, first-time buyers often find Erus Energy's process simple and informative. Reviewers note the team's attentiveness and thorough explanations, which help ease the transition to solar energy.