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  1. US
  2. TX
  3. El Paso
Estes Express Lines

Estes Express Lines

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1130 Vista De Oro Dr, El Paso, TX 79935, USA Get Directions
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ABOUT   Services Excellence Summary

W.W. Estes, our founder, purchased a used Chevrolet truck that he used to transport livestock from his Virginia neighbors to the market. He started the business to help support his family through The Great Depression. Estes initially focused on livestock and farm supplies to small and large towns and farms. W.W. hired his first drivers and started a Chase City office in Virginia. The company was then officially called Estes Express Lines. Today, W.W.'s one-man trucking operation is the largest privately owned freight carrier in the country. With more than 22,000 employees and a vast fleet that includes over 8,500 tractors and 34,000 trailers. We have operations in 270 terminals that cover all 50 states in the U.S, Canada, Mexico, and Puerto Rico. Our company has received many awards for safety and consistency along with exceptional customer service. W.W. Estes would be surprised at how much his business has changed if he could see the company today. However, we believe he would be more pleased to learn that the company's achievements are due to the honesty, hard work, and commitment to customer needs that allowed him to survive during the 1931 economic crisis. Shipping and the logistics industry have changed a lot over the last 90 years. Still, the company continues to provide reliable and responsive freight solutions that allow customers to focus on what's most important.

 

SUMMARY   Reviews Summary

Themis company, Estes, has generally great reviews from customers, highlighting the upbeat workers in the stores and on the roads as well as the timely deliveries. Customers have voted top marks for excellent customer service, like that of the delightful and hardworking Armando. He has stayed as the customer's favorite driver among all drivers they have worked lt bitter. The review from a client who had to deliver some furniture from Estes said the driver was cool. Staff are always ready to help, the properties are clean and organized, and delivery packages are consolidated efficiently. One loyal customer even singled out an employee called Barbara Bertolli for praise saying they are her favorite face throughout the Wilk and says the communication is good. This makes their delivery of the business orders smooth. I would recommend the company to anyone who values timely and reliable services.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
excellent servic ... (2)
great service (2)
service was good ... (1)
very grateful (1)
good prices (1)
fast service (1)
great people (1)
good experience (1)
very helpful (1)
helpful staff (1)
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Cons
never showed up (1)
disappointing (1)

Estes Express Lines Reviews: 50. Average Rating: 4.4

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John Doe left a 5 star review
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