Great place to workGreat companyFriendly staffGreat managementNice staffGreat serviceGreat customer serviceCompetitive pricingTimely deliveryGood working environment
About this business
Old Dominion Freight Line provides high-value, premium services such as LTL pickup, delivery, and residential relocation within the U.S. and North America. They also provide global LCL services and competitive transit times. For over 85 years, we've been working to keep the world's promises by offering the most reliable, fastest, and problem-free premier LTL shipping service to ensure your shipment arrives on time and undamaged. Our industry-leading on-time delivery and a low claim rate and complex shipping problem-solving skills demonstrate our commitment to customer success. It's what we do. It's who we are. Since we do not work for you, your business is our business, so we are available to assist you as your shipping partner. Offering freight services tailored to your specific needs, from basic LTL shipping to expedited shipping and everything in between, your business is in good hands. To get started with Mastio & Company, the #1 National LTL Carrier, please give us a call or complete the three steps below.
Reviews Summary
The overall consensus is that Old Dominion has a favorable work and consumer climate. Employees are joyful at the company because the management team is supportive and professional, working in a positive and friendly setting. The customer exclaimed how exceptional the service is by offering a seamless experience. The pick-up from his garage and delivery to the buyer's doorstep days ahead of time, was noted as an added bonus. Shout out to Benjamin and Violeta for the "awesome" customer that was pleasant and helpful. The affordable prices, which were $1500 lower than other businesses, shocked both workers and customers alike, are highly recommended, indicating that they are unrivaled. The success of both the workers and the consumers is dependent on it. Several good or happy statements were made about Old Dominion, both from an employment and a good have a tendency to settle. Gather the workforce and we are fully motivated by this. " One happy camper: "What a company – they are upbeat and courteous." The hearsay message is "awesome."
Frequently asked questions
7 questions
What do Old Dominion Freight Line clients say about their shipping services?
Clients frequently praise the team for their friendly and attentive service, noting that shipments arrive on time and in excellent condition. Reviewers highlight the company's ability to handle large items efficiently and their competitive pricing compared to competitors.
Does Old Dominion Freight Line provide international shipping services?
Yes, they offer international shipping as part of their services, which includes domestic shipping, large item delivery, and more. Their expertise ensures reliable service for both domestic and international needs.
What are the operating hours for Old Dominion Freight Line?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get assistance with shipping claims at Old Dominion Freight Line?
Yes, they provide claim support as part of their customer service offerings. Reviewers have noted the team's helpfulness in navigating shipping issues and assisting with claims effectively.
How does Old Dominion Freight Line handle home pickup and delivery?
They offer home pickup and scheduled delivery services, ensuring that items are collected from your location and delivered at a convenient time. This service is part of their commitment to solving complex shipping issues.
What do customers say about the customer service at Old Dominion Freight Line?
Customers frequently commend the customer service for being responsive and helpful, with specific mentions of staff like Benjamin and Violeta who provided excellent assistance for small shipments.