Excela Solar was established in 2019. It was formerly known as the business Alfonso Reza and Eric Hernandez noticed while working as solar installers. Alfonso and Eric, with the help of their licenses, managed to promise to fix the Solar industry's problems and make it known. Excela Solar's mission was brought to reality and started to grow naturally after hours of sitting at Starbucks. Our dedication to clients is apparent. We are determined to empower every person to access to clean, sustainable, and reliable energy easily.
Reviews Summary
Excela Solar reviews reflect the company as an exceptional solar services provider. One shared positive aspect of many reviews was the professionalism, expertise, and trustworthiness of the staff. Eric and Alfonso standout in the reviews with several customers specifically appreciating their helpfulness, friendly demeanor, and quick response. The installation and consultation processes are often referred to as “fast,” telling us that the firm works efficiently to complete the job. Customers had different levels of knowledge about solar power, but those with little know-how stated that the company’s employees guided them through the process and answered questions, making them feel more at ease. People also lauded the customer service as they were well-informed about the task and given regular updates. Most reviews recommend the company, with many stating that they are a top choice for if you reside in El Paso, Texas, and want solar panels. Therefore, many reviews perceive Excela Solar as skilled and center the job to meet the customer’s expectations.
Location & directions
El Paso, Texas
Excela Solar
Solar Panel Company
Address
1141 Larry Mahan Dr Suite E, El Paso, TX 79925, USA
After Excela Solar came here to the Rio Grande Valley, myself and two other business partners of mine helped to establish and grow Excela as a company. After we brought customers to Excela and had sold to several customers, Excela installed four or five systems, but never paid out the complete commissions. If this wasn't enough, my partners and I found that the owners Alfonso R., Eric H., and Olga D. had received funding for projects that had Not been completed. Once we questioned them; we got called in to the office and they had an attorney and released all three of us and walked us out of the office. As of now all three do not return our calls or respond to the customers or even the financial companies they took the money from! Excela Solar and the three owners are very unprofessional, Not Honest and use very bad business practices! Very unfortunate
Very unprofessional. Called to have a solar proposal prepared, but there was never anyone there to answer the phone. Left several messages to see if anyone would call me back and nothing. When I finally did get ahold a someone a woman answered and appeared frustrated or upset. She told me there was no one that could help me at the moment and to call back later. Sad to see people running their business this way.