Customer Feedback Summary : I write this review in the event to prevent my experience from happening to someone else. I hope this helps anyone as they try to find a decent lawyer.
Samantha Rago Law Online Reviews
1. Customer Satisfaction (1 Star Rating)
A. Samantha was not easy to communicate with and took forever to reply to my emails, calls, and texts.
B. The paralegal was unresponsive many times. For example, in the event of a divorce case or a special request for a document for court cases, I was told I would receive it in 3-4 days, and yet I will end up receiving them after 2weeks
C. The paralegal was very unprofessional and had a negative attitude on the phone every time I called.
D. The paralegal had forgotten about me for a week until I called to ask what was going on with my case. This was very unprofessional, especially when I had paid extra money hoping she would take my problems more seriously, but it seems she is not motivated to continue with other cases.
E. I was told that Rago law had never got certified mail from me after sending her documents through certified mail, and she had seen that I was not responding to her emails.
F. My wife tried to call the office and was put on hold for over an hour and decided to hang up; then, she left a message, hoping the office would call back. After a week, there was no response from the office.
G. I wouldn't recommend him to anyone in the future or refer any litigation case to him at all. If I don't get any feedback on my case, it means they are not taking it seriously.
Frequently asked questions
7 questions
What do clients say about the work done by Samantha Rago?
Clients frequently praise Samantha Rago for her professionalism, responsiveness, and dedication to their cases. Many highlight her attention to detail and ability to navigate complex legal matters, often resulting in favorable outcomes for their cases.
Does Law Offices of Samantha Rago handle divorce proceedings in El Paso?
Yes, they offer services related to divorce proceedings as part of their family law practice. This includes representation for child custody and child support cases, ensuring comprehensive legal support for family-related issues.
What are the hours of operation for Law Offices of Samantha Rago?
The office hours are as follows: Monday: 8AM-5PM, Tuesday: 8AM-5PM, Wednesday: 8AM-5PM, Thursday: 8AM-5PM, Friday: 8AM-5PM, Saturday: Closed, Sunday: Closed.
Can I expect timely communication from the team at Law Offices of Samantha Rago?
While some reviews indicate issues with communication, many clients report positive experiences, noting that Samantha and her staff are generally responsive and attentive to client inquiries, providing updates on their cases.
What specific services does Law Offices of Samantha Rago provide?
They provide a range of legal services including Family Law (Child Custody Representation, Child Custody Modification, Divorce Proceedings), Criminal Law (DUI Defense, Felony Defense, Misdemeanor Defense), Civil Law (Contract Disputes, Property Disputes, Personal Injury), and Contract Law (Contract Drafting, Contract Review, Breach of Contract Representation).
Does this practice handle child custody modifications?
Yes, Law Offices of Samantha Rago offers services for child custody modifications, and clients have expressed satisfaction with the professionalism and dedication shown during these cases.