×

Review Keywords Analysis

US / TX / El Paso
Mustang Express photo
Mustang Express photo
Mustang Express photo
Mustang Express photo
Mustang Express photo

Mustang Express

Address: 7180 Copper Queen Dr, El Paso, TX 79915, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Transport Services Long-Distance Freight Transportation $1000 - $2000 Call to Book
Local Delivery Services $100 - $300 Call to Book
Refrigerated Transportation $800 - $1500 Call to Book
Employee Support Services Training Programs for New Drivers $200 - $500 Call to Book
Driver Orientation and Onboarding $100 - $300 Call to Book
Family Support for Drivers $0 - $100 Call to Book
Fleet Management Services Vehicle Maintenance $50 - $150 Call to Book
Fleet Tracking Solutions $30 - $100 Call to Book
Driver Safety Programs $100 - $250 Call to Book
Customer Service and Support Real-Time Tracking for Customers $20 - $50 Call to Book
Dedicated Customer Support Line $10 - $30 Call to Book
Feedback and Complaint Resolution $0 - $20 Call to Book
Insurance and Safety Compliance Liability Insurance Coverage $500 - $1500 Call to Book
Safety Audits and Inspections $200 - $600 Call to Book
Compliance Training for Drivers $100 - $300 Call to Book

What people love

From reviews
Home weekly Cares about drivers More often home Nice place to work Awesome place Nice equipment Family owned Organized company Never slow to pay Enthusiastic company

About this business

Rick Hernandez has over 40 years of experience in transportation. Rick Hernandez is a third-generation truck driver. His father and grandfather were both drivers for almost 40 years. Rick and Laura started Mustang Express in 2001. Initially, they had only a single truck. The organization now has 32 tractors and more than 60 staff. These include truckers, mechanics, salespeople, office employees, and managers. Mustang Express serves customers in the southwest from many sectors. These include automotive, technology, medical, and paper industries. The firm is a Minority Business Enterprise (MBE). It is also a Historically Underutilized Business and member of the SmartWay Transportation Partnership.

Reviews Summary

The reviews for the company are mostly positive. The company's cleanliness stands out, with one review mentioning the high level of cleanliness. The company offers good pay and regular home times, making it very family-friendly. However, the mileage system can seem unfair, as one person claims it seems like the company will fire you if you don't play it the company's way. The owner is often praised for their atmosphere and employee care. All the comments show how happy they are, from one employee who's been working with them for two years. The office is a perfect place to start a new career. New drivers are enthusiastic and report feeling welcome. The upside is that old drivers feel welcome. The company offers good support for new drivers, as one driver reports. Most people seem to like working for the company.

Frequently asked questions

7 questions
What do Mustang Express clients say about the work?
Clients frequently praise the team for their commitment to driver well-being, noting that the owner prioritizes getting drivers home more often than at other companies. Reviewers also highlight the company's organized operations and timely payments to drivers.
Does Mustang Express provide training programs for new drivers?
Yes, they offer training programs for new drivers, along with driver orientation and onboarding, ensuring that new employees are well-prepared for their roles.
How does Mustang Express ensure fleet safety and management?
They provide comprehensive fleet management services, including vehicle maintenance, fleet tracking solutions, and driver safety programs, to ensure their operations run smoothly and safely.
Can I get real-time tracking for my shipments with Mustang Express?
Yes, they offer real-time tracking for customers, allowing you to monitor your shipments closely and stay informed throughout the transport process.
What types of transportation services does Mustang Express offer?
Mustang Express provides long-distance freight transportation, local delivery services, and refrigerated transportation, catering to various industries including automobile, technology, medical, and paper products.
Is Mustang Express a minority-owned business?
Yes, Mustang Express is designated as a Minority Business Enterprise (MBE) and a Historically Underutilized Business, reflecting its commitment to diversity and inclusion in the trucking industry.
Where is Mustang Express located?
7180 Copper Queen Dr, El Paso, TX 79915, USA

Location & directions

El Paso, Texas
Mustang Express
Trucking Company
Address
7180 Copper Queen Dr, El Paso, TX 79915, USA
Hours
Closed Now
Mustang Express Reviews · 4.2 average
0 Reviews
G Google 55

No Reviews Found

Alternatives to Mustang Express

See all BEST Trucking Companies in El Paso →