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Review Keywords Analysis

  1. US
  2. TX
  3. El Paso
One Source Federal Credit Union

One Source Federal Credit Union

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8870 Gazelle Dr, El Paso, TX 79925, USA Get Directions
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3.3
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Service Sub Service Average Price Range (USD)
Loans Car Loans
$5000 - $30000 Call to Book
Home Loans
$10000 - $600000 Call to Book
Personal Loans
$1000 - $20000 Call to Book
Accounts Savings Account
$10 - $25 Call to Book
Checking Account
Money Market Account
$100 - $1000 Call to Book
Refinancing Home Refinancing
$2000 - $50000 Call to Book
Auto Refinancing
$3000 - $30000 Call to Book
Debt Consolidation
$1000 - $50000 Call to Book
Insurance Products Auto Insurance
$100 - $2000 Call to Book
Home Insurance
$200 - $3000 Call to Book
Life Insurance
$250 - $3000 Call to Book
Credit Services Credit Reports
Credit Monitoring
$10 - $40 Call to Book
Credit Counseling
$50 - $150 Call to Book
ABOUT   Services Excellence Summary

About One Source FCU Founded by ten employees from the phone company in May 1937, One Source Federal Credit Union has grown to over 12,000 members. We have always followed the credit union maxim: "People Helping People." One Source FCU has branches in El Paso (TX) and Las Cruces (NM). We are steadfast in our commitment to assisting you in your life decisions. Whether you are considering buying a new home or leasing a car, we give you the correct loan. We care for your financial targets to pay off college tuition or acquire a car for the next school year. Experience the convenience of mobile banking, online banking, and 24/7 support with One Source. As our member-owners, we are here for you. One Source Federal Credit Union is your One Source for Life's Choices. One Source FCU Mortgage Loans One Source Federal Credit Union is here to help you if you are a first-time home buyer, seeking a refinance on an existing loan, or looking to purchase a home. Stop dreaming and start residing in your home. We can help you find the right home loan for your lifestyle and budget. One Source FCU gives mortgage loans for primary and secondary residences in El Paso (TX) and Las Cruces (NM).

 

SUMMARY   Reviews Summary

Customers of One Source Federal Credit Union have mostly positive reviews. There are many repeated commendations from a variety of customers, including those who have been banking there for many years. Nearly all of the reviews praise the bank. The staff's friendliness and professionalism were always noticeably superior. Furthermore, customers also appreciate that they are addressed by their names rather than being treated as another number. Credit union lenders are also very quick in using this knowledge to address the queries and requests received by the bank's lending team before formally shared with credit underwriters. Finally, the customers argue that the credit union's car loans, home loans, and loan refinancing services are very attractive. The bank's customer service and loans have also been positively rated by some customers.

 

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Alberto left a 1 star review
★☆☆☆☆
On TrustAnalytica
Jan 21
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PROS
recommend (2)
great service (2)
excellent servic ... (1)
good deals (1)
very friendly (1)
staff is friendl ... (1)
friendly and pro ... (1)
friendly service ... (1)
very friendly (1)
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One Source Federal Credit Union Reviews: 37. Average Rating: 3.3

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I had made an appointment weeks ago for 9:15 am for January 21st. I called before going, got a recording about there hours 9-5 etc. I traveled from New Mexico. When I got there, it was closed!. I called there number again, and got a recording saying they were closed for Martin Luther King Day, which was yesterday! I called Yolanda and left a message on her voicemail. I waited and waited. Finally I returned back home. They advertise "Why, because it's One Source, of course." It should be: "Because we are incompetent of course." If this is the way they treat a 24 year customer, Watch out!
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Alberto left a 1 star review
★☆☆☆☆
On TrustAnalytica
2 months ago
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