Friendly staffLong-term relationshipExcellent serviceQuick visitsPersonalized serviceGood dealsEfficient service
About this business
About One Source FCU
Founded by ten employees from the phone company in May 1937, One Source Federal Credit Union has grown to over 12,000 members. We have always followed the credit union maxim: "People Helping People." One Source FCU has branches in El Paso (TX) and Las Cruces (NM). We are steadfast in our commitment to assisting you in your life decisions. Whether you are considering buying a new home or leasing a car, we give you the correct loan. We care for your financial targets to pay off college tuition or acquire a car for the next school year. Experience the convenience of mobile banking, online banking, and 24/7 support with One Source. As our member-owners, we are here for you. One Source Federal Credit Union is your One Source for Life's Choices.
One Source FCU Mortgage Loans
One Source Federal Credit Union is here to help you if you are a first-time home buyer, seeking a refinance on an existing loan, or looking to purchase a home. Stop dreaming and start residing in your home. We can help you find the right home loan for your lifestyle and budget. One Source FCU gives mortgage loans for primary and secondary residences in El Paso (TX) and Las Cruces (NM).
Reviews Summary
Customers of One Source Federal Credit Union have mostly positive reviews. There are many repeated commendations from a variety of customers, including those who have been banking there for many years. Nearly all of the reviews praise the bank. The staff's friendliness and professionalism were always noticeably superior. Furthermore, customers also appreciate that they are addressed by their names rather than being treated as another number. Credit union lenders are also very quick in using this knowledge to address the queries and requests received by the bank's lending team before formally shared with credit underwriters. Finally, the customers argue that the credit union's car loans, home loans, and loan refinancing services are very attractive. The bank's customer service and loans have also been positively rated by some customers.
Frequently asked questions
7 questions
What do One Source Federal Credit Union clients say about the service?
Clients frequently praise the friendly and professional staff, noting their personalized attention and efficient service. Many have been members for decades, highlighting the credit union's commitment to treating customers like family and providing quick assistance.
Can I get a home loan at One Source Federal Credit Union, and what do customers say about the process?
Yes, they offer home loans. Reviewers mention excellent service and good deals on loans, with many expressing satisfaction with the loan process and staff support throughout.
Does One Source Federal Credit Union offer refinancing options?
Yes, they provide refinancing services including home refinancing, auto refinancing, and debt consolidation, which can help members manage their financial goals effectively.
What types of accounts can I open at One Source Federal Credit Union?
They offer several account types, including savings accounts, checking accounts, and money market accounts, catering to various financial needs.
Can I access my accounts online at One Source Federal Credit Union?
Yes, they offer mobile and online banking services, allowing members to manage their accounts conveniently from anywhere, anytime.
What insurance products are available through One Source Federal Credit Union?
They provide various insurance products, including auto insurance, home insurance, and life insurance, helping members protect their assets and loved ones.
I had made an appointment weeks ago for 9:15 am for January 21st. I called before going, got a recording about there hours 9-5 etc. I traveled from New Mexico. When I got there, it was closed!. I called there number again, and got a recording saying they were closed for Martin Luther King Day, which was yesterday! I called Yolanda and left a message on her voicemail. I waited and waited. Finally I returned back home. They advertise "Why, because it's One Source, of course." It should be: "Because we are incompetent of course." If this is the way they treat a 24 year customer, Watch out!