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  1. US
  2. TX
  3. El Paso
Rocky Mountain Mortgage Company

Rocky Mountain Mortgage Company

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2244 Trawood Dr # 100, El Paso, TX 79935, USA Get Directions
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3.6

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ABOUT   Services Excellence Summary

Proudly serving El Paso for over 35 years, Rocky Mountain is the preferred mortgage lender for the area. We've watched El Paso prosper and are thrilled to have helped by offering low-rate home loans. Pre-owned home loans are also available through Rocky Mountain. Our relationship with the city has expanded. Our rates are incredibly competitive. Quick approvals and numerous financing options are available. Our lenders have years of experience and connections to the neighborhood. We offer a $500 risk-free guarantee. We can help you find the best loan for your needs.

 

SUMMARY   Reviews Summary

Rocky Mountain Mortgage Company Reviews Rocky Mountain Mortgage Company appears to be a solid and local mortgage lender. Their customer service is excellent, according to many reviews. Commenters frequently talk about RMMC's employees and how much they care. Many have worked with Alex Morales, who is described as courteous, responsive, and knowledgeable. Not only that, but the corporation is also widely recognized as a mortgage servicer. Customers who use RMMC as their lender can live, work, and recreate in El Paso, Texas, where the business is located, and contact staff in person. Many experts have been happy to work with RMMC. Employee reviews are mostly positive. Many have found the workplace to be safe and caring, and they have remained in the job. Also, many current and former employees have family members who have mortgages with RMMC. They value their relationship with a local mortgage servicer when they know that servicing will be done at RMMC and that they will be able to meet face to face with their servicer if they have any problems or concerns. Rocky Mountain Mortgage Company Rocky Mountain Mortgage Company customer reviews reveal that the business is well-liked and that people have had a good experience with them. However, there may be concerns that are not widely raised in the reviews. Since the reviews discuss the same advantages, such as customer service, it is possible that the company selectively solicits positive feedback and posts It in its entirety on its platform. This is not inherently awful, but it is something that buyers should be aware of because businesses will not post adverse comments on their website if they seek positive feedback. Consumers trust the feedback less as a result. If someone is satisfied with a company, they can leave good feedback to publicly praise the brand. Brands have supplanted government regulations as the most important aspect of financial services. Consumers can take advantage of this by finding good customer reviews. People should trust other customers' independent experiences. Offices of the Comptroller of the Currency, Consumer Financial Protection Bureau, Federal Housing Finance Agency and National Credit Union Administration are regulators of Rocky Mountain Mortgage Company. 1104317 is their NMLS ID number. COVID-19 knowledge and standards and alert levels that helped the recovery have been reflected in the company's blogs. They held a Homebuyer Outreach & Online Homebuyer Finance in August 2021. Rocky Mountain Mortgage Company serves as an independent mortgage broker. Consumers consider lawsuits under the Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), and the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. The CFPB supervises lending and settlement practices with private mortgages. RMMC helps consumers with mortgages. The lender is maintained by the NMLS, which is used to supervise the company. Customers trust the business because it is reviewed well online. Customers believe that the company could function without problems and without any inquiry, as long as the company has a good record. The website has assembled a profile of the lender by compiling information from them. In the future, this will allow for a perception that is not biased by the company. Platforms like this one promote honesty and transparency. If someone thinks a creditor has been unfair in lending or servicing, they can refer their case to the CFPB or the customer service division of that creditor. A report is sent either to the Federal Trade Commission or to the appropriate state Board once Rockymountain Mortgage Company has been reviewed. Both requirements are listed separately because the borrowers' zone may be different. The report may be a law officer, a warning or an information that is requested by the customer to find a way. Rocky Mountain Mortgage Company focuses on people and their loans. The organization's reviews show this and make the lender attractive to the public. That is why the lender should be considered by purchasers. This is applicable to both home sellers and home buyers. The business will continue to care for its customers' loans throughout the period. It is critical that the company service the loans entrusted to them rather than selling them. Increased risk of another company servicing a loan may be postponed. The mortgage servicer must be trusted by the borrower because they will handle the company's financial information and must have a higher level of integrity and care. Rockymountain Mortgage Company sounds excellent from customer reviews.

 

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Pros & Cons

PROS
recommend (8)
great company (5)
highly recommend ... (4)
great experience ... (3)
great customer s ... (2)
excellent experi ... (2)
great place (1)
very impressed (1)
great job (1)
awesome service (1)
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Cons
rude (7)
unprofessional (4)
not recommend (2)
bad experience (2)
rude (1)
bad customer ser ... (1)
too busy (1)
waste of time (1)
delayed (1)
upset (1)
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Rocky Mountain Mortgage Company Reviews: 85. Average Rating: 3.6
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