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Review Keywords Analysis

  1. US
  2. TX
  3. El Paso
Total Auto Repair and Tire Service
Total Auto Repair and Tire Service
Total Auto Repair and Tire Service

Total Auto Repair and Tire Service

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901 Texas Ave, El Paso, TX 79901, USA Get Directions
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4.7

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ABOUT   Services Excellence Summary

At Total Auto Repair and Tire Service, a family business, we prioritize customer relationships before everything else. From the moment you set foot on our property, we will treat you with the utmost respect until the end. A friendly staff will greet you upon arrival, and complimentary snack and refreshment options will be available while you wait. We also provide transportation via our shuttle service should you require it. Our modern diagnostic equipment and software ensure we diagnose problems with the highest level of precision in your car. Only Original Equipment Manufacturer (OEM) or OEM-quality parts are installed by our ASE or Brand Certified Technicians. You can rest assured that the first time your car is fixed, it is fixed correctly. Receive a customized vehicle health report with any service. We are like a family who prioritizes making your experience enjoyable and stress-free.

 

SUMMARY   Reviews Summary

Busy? Well here is a summary of the reviews you wanted so badly. This auto shop is considered a top fixing place that is run and managed by professionals. They are known for their skilled and efficient work. They communicated effectively with their customers. One client remarked that they were stressed and worried from the very start, but the minute they walked in, they felt cared for. Another pointed out that throughout the repair, the staff were detailed oriented proving how careful they are. Some were clueless about vehicles and their systems, but they mentioned how patient and informative the mechanics were in explaining the issues. This allowed them to be comfortable throughout the repair and trust they were not going to be taken advantage of. It was easy impressing the customers with their services, and a majority agreed to recommend their services to friends. The auto shop was described as honest and transparent. A customer recommended that someone is new to the place but is looking for a reliable auto repair shop they don't need to worry about this the place to go to. The shop is a place to go for preventive maintenance and repairs and most clients will consider their services again. There are more benefits than repair when you go to this shop, which includes super service like rides, oil change, and quick services making it a great experience. It was also considered a place that prioritizes the customer with women acknowledging how comfortable they were in the shop. Total Auto Repair is thought to be a place that cares for their customers, and the feedback from the customers confirms this by thanking the staff.

 

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Pros & Cons

PROS
recommend (7)
highly recommend ... (3)
great service (2)
excellent custom ... (2)
great work (2)
great customer s ... (2)
great experience ... (2)
very helpful (2)
shop is amazing (1)
fair price (1)
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Total Auto Repair and Tire Service Reviews: 47. Average Rating: 4.7
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