REI

REI Fort Worth Store! The top camping, climbing, and cycling gear, clothing, and inspiration awaits you. We offer lessons to help you enhance your outdoor experience and skilled pros to repair your gear. Cyclists should consider this: REI provides comprehensive bike service. Get your bike repaired by our industry-leading professional repair technicians at the REI Cycle Shop. Our stores carry everything you need, including bikes from top brands and a huge selection of components and accessories. Assisted by the best. Our friendly, well-trained staff can meet your bike service needs. No matter what your skill level or area of interest is, they can help. Premium REI members will receive a 20% discount on services and a flat-tire repair.

Reviews embody positive comments about the customer service, shop REI, outstanding staff, must-visit place, and thorough range of stock. Shoppers highly suggest the store, especially for anyone interested in outdoor gear. The customer service team mostly gets a great review, and customers usually appreciate the numerous products available in the store. This store provides efficiency in a fun environment, and the staff guarantees ultimate reliability and good prices for quality products. Product variety and the great customer service make the place unique, and the store gets a lot of customer traffic all year. One cannot review the store without mentioning excellent customer service and satisfaction to have all they need in one place. The place has developed a culture of faith and customer satisfaction. The staffs are always ready to assist a client in case of difficulties or enquiries about a product.UIStoryboardSegue Participants seemed to appreciate the stores’ recreational aspect and sense of community, evident in free delivery to online members. It has been critiqued for having limited sizes for larger customers, which is the store's downside. A few reviewers had issues with budget shopping, with a shopper saying the store is terrible even though the company is co-operative. Also, the store can be incredibly overwhelming for customers looking for a specific product or on a budget. One customer went for one item they ended up buying more items. For example, one gets lost in the 23 pairs of trail runners available. Get the store directory from customer service if lost since the store is on multiple levels. The store is incredibly overwhelming for customers on a budget.