At Crest Cars, serving Frisco Texas car dealerships, customer satisfaction is our number one goal. Our goal is to provide one-stop car shopping with excellent customer service and an extensive selection of luxurious vehicles. Our department also includes a well-stocked and authentic OEM section. At Crest Cars, a team of experienced staff members is available to answer any questions you may have about parts. Our dealership also has an on-site service center with the most modern equipment for car repairs and services. This enables us to offer a fast turnaround and make sure your car is back on the road as soon as possible. Our service technicians will ensure your vehicle is serviced correctly every time. Our team is committed to keeping your car running smoothly and in excellent condition for as long as you own it. In addition, the dealer works with insurance companies to provide the best possible savings for the customer.
Reviews Summary
Customers' overwhelmingly positive feedback about Crest Cares makes it clear why the dealership earned a high score. Several reviewers loved the great customer service, with one noting how the sales and service managers were kind and went above and beyond to make a family member feel at ease about the purchase. One reviewer wrote that the team went gently, answered all their questions, and did not try to push them. Many commented on how wonderful their purchase experience was, with one mentioning the royal treatment they got from the airport. Other reviewers said that the salesman was friendly and anyone thinking about buying a car should shop at Crest Cares.
Frequently asked questions
7 questions
What do Crest Cars clients say about the work?
Reviewers consistently praise the friendly and knowledgeable staff, particularly mentioning Logan McPherson and Kodie Cadenhead for their exceptional customer service. Clients appreciate the team's patience and support throughout the purchasing process, contributing to a comfortable buying experience.
Does Crest Cars provide vehicle financing guidance, and how do customers feel about it?
Yes, they offer vehicle financing guidance. Customers have highlighted the team's helpfulness and patience during the financing process, ensuring they understand their options without feeling pressured, which enhances overall satisfaction.
What services does Crest Cars offer?
Crest Cars provides a range of services including Vehicle Sales (New, Used, Luxury Vehicle Purchases), Customer Service (Sales Consultation, Post-Purchase Support, Vehicle Financing Guidance), Vehicle Pickup and Delivery (Airport Pickup, Home Delivery, Service Appointment Pickup), and Sales Team Assistance (Sales Negotiation Support, Vehicle Demonstration, Trade-in Evaluations).
Can I get my vehicle picked up for service at Crest Cars?
Yes, they offer service appointment pickup as part of their vehicle pickup and delivery services, ensuring convenience for their customers.
How does Crest Cars handle post-purchase support?
Crest Cars provides post-purchase support to assist customers after their vehicle purchase, helping them with any questions or concerns, which reviewers have found to be very beneficial.
Is there a team available to assist with trade-in evaluations at Crest Cars?
Yes, Crest Cars offers trade-in evaluations as part of their sales team assistance, helping customers assess the value of their current vehicles when purchasing a new one.