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Review Keywords Analysis

  1. US
  2. TX
  3. Frisco
Crest Nissan

Crest Nissan

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Open 7:00 AM-9:00 PM now
6600 State Hwy 121, Frisco, TX 75034, USA Get Directions
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ABOUT   Services Excellence Summary

Certified technicians from Nissan technicians at Crest Nissan in Frisco take the best care of your car. They offer Nissan services and repairs that will keep your vehicle running happy and healthy. You can visit Crest Nissan's showroom to if you want to buy a Nissan near Dallas and experience the brand's unique car-buying process. Crest Nissan also has many used cars in Frisco for you to browse. Our Nissan used car range includes a lot of makes and models. Crest Nissan offers weekly offers on its used vehicles, which you can take advantage of with our certified preowned Nissan cars in Frisco. We are a full-service Nissan dealership in Frisco, and we take pride in our high-quality cars and excellent customer service.

 

SUMMARY   Reviews Summary

The feedback shows that buyers appreciated the excellent customer service at Crest Nissan. The majority of customers are satisfied with the high-quality service and care they received from sales representatives. One prominent reviewer was especially pleased with Leron and referred to him as an "honest and patient professional" who goes beyond expectations when selling vehicles. Another buyer praised Denzel for his tenacity and understanding of buyers' needs, particularly his use of online platforms to connect with clients. Shantiv was named by numerous clients as an excellent guide who would be recommended for commendable sales and financing advice. Customers noted the excellent service they received across the dealership. They expressed that their future car needs would be best met by Crest Nissan, and they would be returning in the future. One customer said that the shopping experience was made simpler by the knowledgeable staff. However, some clients encountered salesmanship that left them disappointed when expectations were not met, but they were still gratified by the experience due to the professionalism of Alex. Despite the fact that Crest Nissan has adopted intelligent and empathic help, one reviewer felt that the company did not redeem itself, suggesting the possibility of a different resolution. Citing feedback given, psychic assistance contributed to the five-star staff ratings, supporting a suggestion. Results for the others are still relatively high but might need further analysis during Crest Nissan's next steering committee gathering.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (11)
highly recommend ... (9)
very helpful (4)
great experience ... (3)
best experience (3)
helped me (3)
great service (2)
extremely helpfu ... (2)
painless (2)
easy to work wit ... (1)
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Cons
no communication ... (2)
very disappointe ... (1)
disappointed (1)
bad experience (1)
waste of money (1)
slow (1)
frustrating (1)
horrible custome ... (1)
horrible (1)
not recommend (1)
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Crest Nissan Reviews: 104. Average Rating: 4.3
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