Second Hand Motors, an automotive dealer in Garland, offers second-hand, late-model cars at competitive prices. We have catered to the needs of customers in the Dallas/Garland area for over 25 years. Our expertise in finding the best solutions for our clients comes from our ethical foundation, customer focus, and financing flexibility. Ninety percent of new sales come from repeat customers or referrals. Securing financing is simpler with in-house financing, as all of our financial needs are met in one spot. We don't share or sell our accounts to external financing companies. Our objective is to expedite the process of getting you into your next vehicle.
Reviews Summary
The general tone is the overwhelming positive feedback from Second Hand Motors customers. A major highlight is the excellent customer service provided by both Heidy and Jose, who are often commended for being friendly and understanding. There is much praise for the fair pricing and the efficiency of the purchasing process. Customers feel valued for their continuous patronage of the dealership, and many have bought multiple cars from them and intend to return in the future. The employees are described as organized and kind. The feedback on the service and the possibility of repeat business is almost entirely positive, which suggests that Second Hand Motors can satisfy all their customers satisfactorily.
Frequently asked questions
7 questions
What do Second Hand Motors clients say about the work?
Clients frequently praise the team for their friendly and helpful service, particularly highlighting staff members like Heidy and Jose for their professionalism and attentiveness. Many customers appreciate the quick and efficient process of purchasing vehicles, often noting how easy and pleasant their experiences have been.
Does Second Hand Motors offer financing options for used cars?
Yes, they provide in-house financing options, ensuring that clients' needs are met without involving outside financing companies. This flexibility contributes to their high rate of returning customers and referrals.
What services does Second Hand Motors provide?
They offer a range of services including vehicle sales (used car sales, truck sales, financing options), customer service (vehicle trade-ins, payment plans, vehicle maintenance assistance), and vehicle repair (basic maintenance, engine diagnostics, transmission repairs).
What are the operating hours for Second Hand Motors?
Their hours are as follows: Monday: 9:00 AM - 6:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 6:00 PM, Thursday: 9:00 AM - 6:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: Closed.
Can I trade in my vehicle at Second Hand Motors?
Yes, they handle vehicle trade-ins, making the process of upgrading to a new car easier for customers. This service is part of their commitment to customer satisfaction.
How does Second Hand Motors assist with vehicle maintenance?
They provide vehicle maintenance assistance as part of their customer service offerings, ensuring that clients receive support even after their purchase, which is appreciated by many customers.