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Review Keywords Analysis

  1. US
  2. TX
  3. Houston
Advance Auto Parts

Advance Auto Parts

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Open 7:30 AM-9:00 PM now
5629 Bellaire Blvd, Houston, TX 77081, USA Get Directions
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ABOUT   Services Excellence Summary

Auto Parts Shop in Houston – Advance Auto Parts 5629 Bellaire Blvd | Houston | Texas, 77081-5008 | Telephone - 713-666-2912 Advance Auto Parts, located at 5629 Bellaire Blvd in Houston, is one of the nation's major auto parts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters. Call (713) 666-2912, visit us at your Houston store or shop online for $2.99 pickup in-store. Carquest is part of Advance Auto Parts, Inc., North America's largest aftermarket auto parts provider. Buy online and pick up in-store in 30 minutes or less. Speed Perks members get discounts at participating locations.

 

SUMMARY   Reviews Summary

Customer reviews of Advance Auto Parts are overwhelmingly positive, covering various stores and employees. The clients highlighted customer service and the staff's knowledge and professionalism as points. Customers like the positive and outgoing staff. Important features including explaining complex mechanical terms in everyday language and suggestive purchase options they say this made them lifestyle customers. There are various acknowledged employees like Enrique and Adam for their professionalism and incredible services. Customers also yielded time limits to workers like Gil and Montserrat, who stated supportiveness and kindness. Customers pointed out the excellent auto parts stores in the old automotive parts stores and their competitor's high charges and poor customer service. The company is determined to provide the exact parts needed going towards customer service. The company focuses on client satisfaction, not relative return on investment. in conclusion, customers were satisfied with the company's services and suggested that others purchase their cars there.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (3)
great customer s ... (3)
great job (3)
helped me (2)
excellent custom ... (2)
excellent servic ... (2)
great staff (1)
helpful staff (1)
decent prices (1)
great selection (1)
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Cons
disappointed (1)
not helpful (1)
rude (1)
bad customer ser ... (1)
Advance Auto Parts Reviews: 101. Average Rating: 4.2
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