Great customer serviceClean vehiclesEfficient staffFair pricingNew vansQuick processCourteous staffGreat ratesHelpful staffEasy rental process
About this business
Capps Van & Truck Rental
In 1972, Capps Van & Truck Rentals was founded in the Dallas, Texas area. Today, Capps has over 48 years in business. The company has grown to 14 locations across Texas and Oklahoma, with its reach extending to commercial clients throughout the Lower 48 States. Over time, Capps has been able to offer customer-friendly service, reliable vehicles, and competitive rates. Capps is a leader in simplifying the rental process and making it transparent. You can rent with confidence at Capps. Our knowledgeable and experienced associates are committed to serving you. Our Commercial Account Representatives are here to help you understand your company's needs and grow your bottom line. Capps has various vans available for travelers such as 12/15 passenger full-sized, cargo vans, suburban, and 4WD regular cab trucks. Capps' customers are local governments, schools, churches, and individuals. Our vans are used by individuals for family vacations or personal trips. Capps provides work trucks for big and small businesses. We have 4X4 pickups available with flat or regular beds. Capps also rents crew vans. Capps' short-term and long-term rentals are designed to meet needs of the client industries: oil midstream, pipeline services, solar and wind power, construction and infrastructure, communication, and more. Our Commercial Pick Up Trucks can transport the business to a job site to complete their project.
Capps's Fleet
Reviews Summary
Capp Car and Van Rental customer reviews overall show a high level of satisfaction, with several customers giving specific shoutouts to Jamaica, the manager. They confirm that the vans are both new and clean and take serious consideration to the upgrades done on the van, they also noted that customer service is great. those who left reviews on this platform felt that the vehicles were in excellent condition. A comfortable ride was critical as most of my driving long hours. Other observations included the pickup service and the ongoing effort to streamline the rental process. Based on these reviews, the business seems to have generally loyal customers. The service was quick, and the staff was friendly and organized. The business appears to have some sky-high rates to attract and retain customers at the same time.4052813271 were helpful. So our final rating is five stars, as no one left a negative comment.
Frequently asked questions
7 questions
What do Capps Van & Truck Rental clients say about their experience?
Clients frequently praise the courteous and professional staff, highlighting the cleanliness of the vehicles and the efficiency of the rental process. Jamaica, the manager, is often mentioned for her outstanding service and willingness to assist with last-minute rentals.
Does Capps Van & Truck Rental offer assistance with rentals?
Yes, they provide assistance with rentals and reservation support, ensuring a smooth rental experience for customers. Many reviewers appreciate the team's helpfulness and efficiency during the rental process.
What types of vans can I rent from Capps in Houston?
Capps offers a wide selection of vans, including 12/15 passenger full-size models, cargo vans, suburban models, and 4WD regular cab trucks. They cater to both individuals and commercial clients.
Can I get insurance verification when renting a vehicle?
Yes, Capps provides insurance verification services, including basic and full coverage verification, to ensure that customers have the necessary protection when renting a vehicle.
How does Capps ensure the vehicles are well maintained?
Capps offers vehicle maintenance services, including cleaning and mechanical check-ups, to ensure that their rental vans are in excellent condition for customers.
What makes Capps Van & Truck Rental stand out from other rental services?
With over 48 years of experience, Capps simplifies the rental process and offers reliable vehicles at competitive rates, focusing on customer needs and satisfaction.